Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
About the Role:
The Remitly Wallet Business Management Team is embarking on a journey to transform the company through the introduction of new products and services. A cornerstone of new products is the Remitly Debit Card that allows users to spend globally with great benefits. Reporting to the Head of Remitly Wallet Business Management, the Head of Debit Card Risk will ensure that the Fraud Program for Remitly's Debit Card is protecting customers and Remitly from the risk of fraud while delivering a remarkable customer experience. You will design and oversee the Debit Card Fraud Management Program as well as support Debit Card related strategic initiatives with fraud control subject matter expertise. The role will also expand over time to include Wallet-related risks beyond Debit Cards. You will deliver value by providing analytical insights, fraud control and card subject matter expertise, establish the daily operations of the team to prevent and detect fraud, and mitigate its impact.
You Will:
Develop policies and procedures, conduct reviews to manage and mitigate Card fraud, including application, provisioning and transaction fraud.
Design metrics, dashboards and reports, and monitor that fraud losses, customer experience and costs are within our expectations.
Use data to generate insights, interpret trends and support root cause analysis.
Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation
Liaise and collaborate with key partner teams, including Product & Engineering, to ensure effective fraud controls are in place for the Debit Card portfolio.
Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate Fraud priorities.
Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.
You Have:
Bachelor's degree in economics, finance, data or computer science or similar technical fields,
10+ years of work experience in finance and fraud or related fields
Experience fraud management for payment cards in financial services industry
Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically
Hands-on experience generating analytical insights from large-scale data using python and SQL or similar programming languages
Experience in project management and problem solving in complex environment.
Familiarity with process mapping, control design and fraud investigations
Excellent communication skills and ability to collaborate with a diverse set of key stakeholders
Compensation Details. The starting base salary range for this position is typically $164,000-$205,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Our Benefits:
Flexible paid time off
Health, dental, and vision + 401k plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What the Team is Saying
What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
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Remitly Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.
