Principal Business Intelligence Analyst

Sorry, this job was removed at 07:31 p.m. (CST) on Friday, Jun 13, 2025
Waltham, MA, USA
In-Office
156K-215K Annually
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The go-to-market platform to find, acquire, and grow customers.
The Role

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

ZoomInfo is seeking an experienced Analyst to lead the development and execution of advanced analytics strategies that drive product success and fuel the firm’s continued growth. This role is pivotal in shaping our product analytics function, delivering high-impact solutions to complex business challenges, and enabling data-driven decision-making at scale.

In this role, you’ll act as a strategic thought partner to stakeholders across Product Management, Engineering, Sales, Customer Success, Product Marketing, Ad Operations, and Marketing Operations, driving deep analysis and hypothesis testing to uncover actionable insights. Rather than solely defining KPIs, you will conduct in-depth investigations into customer behavior and dive deep into multiple dimensions of a customer's success, aligning with the broader analytics strategy to uncover drivers of product performance and optimization opportunities.

If you’re ready to elevate our analytics efforts to new heights and make a significant impact, we want to hear from you!

What You’ll Do:

  • Lead deep-dive analyses into customer behavior and retention to uncover key drivers of product adoption, usage growth, and customer behaviors. Apply strong technical skills to deliver impactful insights independently.

  • Develop and scale insights that drive product strategy, ensuring alignment with business objectives and empowering stakeholders with actionable recommendations. Setting the direction for reporting & insights that drive organizational outcomes within your product domain.

  • Partner cross-functionally with Product Management, Engineering, Sales, Customer Success, Product Marketing, Ad Ops, and Marketing Ops teams to integrate diverse data sources and enhance analytical capabilities.

  • Own end-to-end analytical projects, from data extraction and transformation to analysis, visualization, and strategic recommendations.

  • Influence senior leadership by translating complex analyses into compelling narratives that drive product and business decisions.

  • Design and lead the execution of experiments, A/B tests, and hypothesis testing frameworks, scaling these processes across the Product organization to support robust, data-driven decision-making.

  • Advance self-service analytics capabilities, enabling stakeholders to independently explore data while providing expert guidance on deeper, more complex analyses.

  • Upskill junior analysts, on their technical craft and translating insights into a compelling data story, fostering a culture of continuous learning and technical skill development with analytical tools, and driving initiatives to advance data proficiency.

What You’ll Bring:

  • Bachelor’s or Master’s Degree in Analytics, Statistics, Computer Science, Economics, or a related field.

  • 8+ years of professional experience, with 6+ years focused on business intelligence/analytics in a product-driven environment.

  • Advanced proficiency in SQL for data extraction, transformation, and analysis.

  • Strong statistical analysis and data modeling skills using Python, R, or similar programming languages.

  • Experience conducting deep-dive analyses into product performance, user behavior, and experimentation results.

  • Deep knowledge of marketing and advertising, with an understanding of how data can be leveraged to drive decision-making in these domains.

  • Ability to synthesize complex quantitative data into clear, actionable insights for both technical and non-technical stakeholders.

  • Proven track record of working cross-functionally with teams such as Product management, Engineering, Sales, Customer Success and Ad Operations to integrate and analyze data.

  • Proficiency in data visualization tools such as Tableau, Looker, or Sisense to communicate findings effectively.

  • Strong project management skills to lead multiple initiatives in a fast-paced, data-driven environment.

  • Experience working with Google Analytics and Amplitude (preferred).

About Us:

For over a decade, ZoomInfo has helped companies achieve their most important objective: profitable growth. Backed by the world's most comprehensive B2B database, our platform puts sales and marketing professionals in a position to identify, connect, and engage with qualified prospects.

Our mission is to provide every company with a 360-degree view of their ideal customer, empowering each phase of their go-to-market strategy and driving their ability to hit their number.

 

#LI-EB-1

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$156,000$214,500 USD

About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.


For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

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The Company
HQ: Vancouver, WA
3,500 Employees
Year Founded: 2007

What We Do

ZoomInfo is the go-to-market (GTM) platform for businesses development and revenue growth. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers.

Why Work With Us

ZoomInfo is where the world’s brightest minds in Data and Go-To-Market come together to do their best work. We’re a founder-led organization that recognizes your success with 2x the career mobility of our SaaS peers. Being action-oriented, resourceful, and resilient will not only help you fit in, it will help you thrive.

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