Principal Associate, Global Enterprise Communications

Posted 3 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
109K-136K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Lead external communications for Premium Products and Experiences: manage media inquiries, support proactive media and talent campaigns, craft messaging and executive materials, run measurement and reporting, coordinate partners and contracts, and provide cross-team project management to protect and promote reputation.
Summary Generated by Built In
Principal Associate, Global Enterprise Communications
About Global Enterprise Affairs & Global Enterprise Communications
Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.
The full-spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company's communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers.
About the Role
Capital One is seeking a highly motivated and experienced principal associate to to support external communications for our Premium Products and Experiences line of business. By joining our team, you'll be expected to push the envelope in driving premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences. This role will be instrumental in managing media inquiries, developing reports, supporting proactive media relations, supporting executive thought leadership and vetting business engagements for reputation risk. Working across teams, you'll help deliver impactful campaigns and foster strong relationships with key stakeholders.
This position requires exceptional judgment, strong project management skills, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.
Primary Responsibilities:
  • Assist in the development and execution of proactive communication, talent and tastemaker campaigns and team operations under the guidance of senior team members
  • Collaborate with internal and external stakeholders to execute program elements,
  • Liaise with media on in-bound media inquiries
  • Create materials such as media messaging, pitches, media lists, briefing books, social posts for executives
  • Provide project management support horizontally across team, including developing workback plans, keeping project trackers, distilling meetings into actionable next steps
  • Assist with the development of measurement and media coverage reports
  • Coordinate contract deliverables and logistics for talent and tastemaker partners
  • Manage and optimize communications reporting and analytics

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 3 years of external communications experience

Preferred Qualifications:
  • Public relations or communications experience in financial services, technology, or consumer brands

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $108,900 - $124,300 for Principal Communications Assoc
New York, NY: $118,800 - $135,600 for Principal Communications Assoc
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Skills Required

  • Bachelor's degree or military experience
  • At least 3 years of external communications or public relations experience
  • Exceptional judgment and storytelling skills for external narratives
  • Strong project management skills, including workback plans and trackers
  • Experience managing media relations, pitches, briefing books, and coverage reporting
  • Public relations or communications experience in financial services, technology, or consumer brands

What the Team is Saying

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The Company
HQ: McLean, VA
55,000 Employees
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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