Principal Associate, Market Research

Posted Yesterday
Be an Early Applicant
4 Locations
Hybrid
110K-151K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Design, manage, and analyze primary market research (brand trackers, creative testing, in-market ad performance, custom qual/quant). Lead project logistics with vendors, synthesize insights from multiple data sources, present findings to senior leaders, and consult on evidence-based marketing strategies to inform advertising and brand decisions.
Summary Generated by Built In
Principal Associate, Market Research
Principal Associate, Market Research
Capital One is seeking a Principal Associate to join our Brand Insights team. In this role you will provide consumer insights that inform marketing, advertising, and brand building strategies. The ideal candidate will have a proven track record of designing, managing, and presenting primary research, including brand health tracking, creative testing, in-market ad performance, and ad-hoc custom research.
What you'll do
  • Lead the design and execution of market research projects, deciding on appropriate research methodologies, drafting research briefs, leading all project logistics and coordination with internal and external partners/vendors
  • Lead the analysis and reporting of market research projects, conducting analyses, writing reports, and presenting insights, influencing others through storytelling and impactful insights that drive discussion and business action
  • Deliver actionable insights utilizing a variety of brand measurement sources, including brand health trackers, creative/advertising pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies
  • Leverage data and insights across a variety of primary, secondary and syndicated sources to bolster insights and recommendations delivered to internal partners
  • Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions
  • Contribute and continually update your knowledge of evidence-based marketing to refine Capital One's brand strategy and measurement approaches

Who you are
You want to be an EVIDENCE-BASED MARKETER.
  • Your curiosity is endless. There's always something else to learn
  • You're flexible and not afraid of change-in fact you welcome the challenge
  • You share your point of view, but seek out what might be missing and listen
  • You have big ideas and know the best ones are driven by proof, persistence and patience
  • You're a storyteller. You simplify the complex and compel your audience to act
  • You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you
  • You care-about the work, your team and the customers you serve

This role requires 10% travel within the North American Region
Basic Qualifications
  • Bachelor's Degree or military experience
  • At least 4 years of experience in a primary market research role on either the supplier side or client side, planning, executing, and presenting studies

Preferred Qualifications
  • 6+ years of experience in a primary market research role on either the supplier side or client side, planning, executing, and presenting studies
  • Experience leading research focused on brand health tracking, advertising performance, and creative marketing testing, ideally in the financial services industry
  • Experience working with analytical tools (such as Python, R, SAS, SPSS, SQL, Q)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $120,800 - $137,900 for Principal Associate, Market Research
Richmond, VA: $109,900 - $125,400 for Principal Associate, Market Research
New York, NY: $131,800 - $150,500 for Principal Associate, Market Research
Chicago, IL: $109,900 - $125,400 for Principal Associate, Market Research
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Skills Required

  • Bachelor's degree or military experience
  • At least 4 years experience in primary market research (planning, executing, presenting studies)
  • Proven track record designing and managing brand health trackers, creative testing, and ad performance studies
  • Strong storytelling and presentation skills to influence senior stakeholders
  • Willingness to travel up to 10% within North America
  • Experience leading research in financial services or similar (brand/advertising focus)
  • Experience with analytical tools (Python, R, SAS, SPSS, SQL, Q)
  • 6+ years in primary market research (preferred experience level)

What the Team is Saying

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Kristen Cornelsen
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The Company
HQ: McLean, VA
55,000 Employees
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

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