Principal AR Specialist, Human Resources

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Principal AR Specialist, Human Resources
Summary:

• To assist the Principal HR Specialist, supervise HR coordinators, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (Associate Relations).

General Responsibilities:

• To assist the HR Manager on investigations, project completion and other deliverables required by the business
• Manage and ensure day-to-day operations
• Meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).

Qualifications:

• College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course
• 5 years relevant work experience in a BPO set up
• Knowledge in Philippine labor laws and regulations
• Must have strong case management experience
• Strong analytical skill
• Excellent oral and written communication skills
• Strong presentation skills
• Has background in project management and process improvement
• Proficient in Google Workspace and Salesforce
• Amenable to work in a Mid Shift and Night Shift Schedule
• Amenable to work in Alabang

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).