Principal Application Engineer (Service Now)

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Discover will not sponsor or transfer employment work visas for this position.
Applicants must be currently authorized to work in the United States on a full-time basis.
Principal Application Engineer (Service Now) will oversee design and implementation of specific product area and will need to think things through and will having their license to drive winch means Principle Engineer will take user stories and new features from idea to production unattended. Also, will manage and escalate to management risk and customer-impacting issues faced day-to-day
Responsibilities

• Utilizing Discover's Agile Way of Working, develop and configure solutions within ServiceNow in partnership with your Product Owner
• Participate in Agile ceremonies related to their product team to ensure work is completed right way
• Partners with the Product Owner to define a strategic product roadmap for their technology/business domain
• Propose opportunities to solve business problems and for process efficiencies using your knowledge of the ServiceNow Platform
• Actively participate in ServiceNow Engineering Chapter activities and increase the maturity of our Engineering practices
• Actively engage in our Continuous Professional Education and Discover Technology Academy programs to drive skill and career development
• Participate in rotating support schedule for Incident Management and general Consumer Service requests
• Analyze, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production
• Tends to Associate Application Engineers by providing learning tasks as well as work related tasks, directs the work of Senior Associate Application Engineers, and helps them continue to grow
• Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed communication skills
• Has oversight on design decisions and guides team to achieve key results for products assigned
• Remediates issues using engineering principles and creates proactive design solutions for potential failures
• Contributes to and leads technology communities at Discover

Minimum Qualifications. At a minimum, here's what we need from you:

• Bachelors - Computer Science, Engineering, Informatics, Information Security, Information Technology or related
• 6+ Years -- Information Technology, (Software) Engineering, or related

Internal applicants only: technical proficiency rating of proficient on the Dreyfus engineering scale
Preferred Qualifications. Bonus Points If You Have:

• 4+ years ServiceNow development Experience or 6+ years Application Development
• Experience implementing following ServiceNow capabilities: GRC, IRM (Integrated Risk Management/Governance, Risk, & Compliance), Third Party Risk Management, Performance Analytics; Workspaces
• ServiceNow Certified Application Developer; ServiceNow Certified Implementation Specialist - GRC (Risk & Compliance); ServiceNow Certified Implementation Specialist - IT Service Management; Certified System Administrator; Certified Implementer; or other ServiceNow Certifications
• Knowledge of Angular, React, Redux, and Java application frameworks
• Experience building secure Web applications with user authentication
• Understanding of software testing principles and methodologies

External applicants will be required to perform a technical interview.
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What are you waiting for? Apply today!
And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers.
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer ( EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
Application Deadline:
The application window for this position is anticipated to close on Sep-22-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $104,000.00 to $175,600.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.