Principal AI Systems & Operations Technologist

Reposted Yesterday
Hiring Remotely in USA
Remote
85K-100K Annually
Senior level
Healthtech
The Role
Designs and deploys AI-powered workflows, agentic systems, RAG solutions, integrations, automation platforms, and productivity tools. Develops software across multiple product ecosystems, supports architecture and modernization, and improves CI/CD, telemetry, testing, and operational tooling. Serves as a senior technical advisor to customers, leadership, partners, and development teams. Creates demonstrations, ROI models, implementation frameworks, and migration strategies while contributing to AI governance, training, mentoring, and roadmap initiatives.
Summary Generated by Built In

• Design and deploy AI-powered workflows, agentic systems, RAG solutions, operational automation platforms, and internal productivity tools.
• Develop and maintain software across the KioWare, KioCloud, BillPay Kiosk, and QueueKiosk ecosystems using modern engineering practices.
• Build integrations between applications, APIs, databases, cloud services, payment systems, and third-party platforms.
• Collaborate with leadership to identify and implement automation opportunities that improve efficiency, scalability, and customer outcomes.
• Serve as a senior technical resource during customer meetings, enterprise architecture discussions, partner evaluations, and proof-of-concept engagements.
• Develop technical demonstrations, ROI models, implementation frameworks, and migration strategies supporting revenue growth.
• Support deployment, fulfillment, onboarding, and support teams through diagnostics, automation, telemetry, and operational tooling.
• Assist with architecture reviews, technical debt reduction, quality initiatives, CI/CD improvements, and AI-augmented software delivery practices.
• Contribute to AI governance, training, runbooks, and organizational adoption programs.
• Partner with the Director of Research & Development to evaluate technical priorities, architectural direction, and product roadmap initiatives.
• Provide senior-level technical guidance to development teams and assist in resolving complex engineering and integration challenges.
• Contribute directly to coding, code reviews, system design, testing strategies, and platform modernization efforts.

• Other duties and areas of responsibility that may be assigned.

Qualifications

• 8+ years of progressive software engineering, systems architecture, or solution development experience.
• Strong experience with Python, SQL, REST APIs, system integrations, and enterprise application development.
• Working knowledge of AI technologies, LLMs, prompt engineering, RAG architectures, and orchestration frameworks.
• Experience with C#, .NET, Java, cloud-hosted applications, or related enterprise technologies.
• Demonstrated ability to translate business objectives into practical technical solutions and measurable ROI.
• Excellent communication skills with experience supporting executive, customer, and cross-functional stakeholders.
• Experience operating as a senior individual contributor within a software product development organization.
• Demonstrated ability to influence technical outcomes, mentor peers, and lead initiatives without formal supervisory authority.

Preferred Experience

SaaS platforms, kiosk or endpoint environments, Retool, Power Automate, LangChain, LangGraph, MCP-enabled tooling, sales engineering, solution consulting, and operational automation.

Salary range: $85,000 - $100,000 USD per year.

Skills Required

  • 8+ years of progressive software engineering, systems architecture, or solution development experience
  • Strong experience with Python, SQL, REST APIs, system integrations, and enterprise application development
  • Working knowledge of AI technologies, LLMs, prompt engineering, RAG architectures, and orchestration frameworks
  • Experience with C#, .NET, Java, cloud-hosted applications, or related enterprise technologies
  • Ability to translate business objectives into practical technical solutions and measurable ROI
  • Excellent communication skills with executive, customer, and cross-functional stakeholder experience
  • Experience as a senior individual contributor within a software product development organization
  • Ability to influence technical outcomes, mentor peers, and lead initiatives without formal supervisory authority
  • Experience with SaaS platforms, kiosk or endpoint environments, Retool, Power Automate, LangChain, LangGraph, MCP-enabled tooling, sales engineering, solution consulting, or operational automation

Harris healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.

  • Leave & Time Off Breadth PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
  • Flexible Benefits Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
  • Healthcare Strength Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.

Harris healthcare Insights

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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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