The Role
Design and validate AI-driven, end-to-end solutions for insurance clients. Lead discovery, prototype with LLMs and low-code tools, define production specifications, partner with engineering and sales, and monitor outcomes to ensure business value and scalable deployment.
Summary Generated by Built In
Do you thrive in client-facing roles, building scalable solutions and driving long-term growth? Are you motivated by the challenge of aligning finance with long-term business vision?
Come Join ReSource Pro!
Come Join ReSource Pro!
Your Role...
ReSource Pro is seeking a Principal AI Solutions Architect, to design, validate, and define AI-driven solutions that transform client operations. This highly autonomous role operates at the intersection of client engagement, AI product design, and business strategy, translating complex insurance workflows into scalable AI-enabled solutions. You will connect with insurance clients and cross-functional leadership to bridge the gap between conceptual ideas and production-ready specifications.
We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will…
- Lead structured discovery sessions with clients to assess workflows and technology environments.
- Architect end-to-end solutions across people, process, and technology components.
- Develop prototypes independently using AI/ML tools, LLM APIs, and low-code platforms.
- Design and execute proof-of-concept models to demonstrate business value and feasibility.
- Translate validated use cases into scalable APM modules and detailed production specifications.
- Serve as a primary intake point for AI-related opportunities across the organization.
- Partner with AI Factory engineering teams to ensure clarity of requirements during handoffs.
- Define success criteria, performance expectations, and technical constraints for AI solutions.
- Collaborate with Sales and leadership to evaluate the feasibility and fit of new opportunities.
- Monitor the alignment between designed solutions and delivered outcomes to support continuous improvement.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (Master’s preferred).
- 8–12+ years of experience in solutions architecture, product strategy, or technical consulting.
- Hands-on experience with AI/ML technologies, Large Language Models (LLMs), and automation.
- Demonstrated success in client-facing solution design and end-to-end architecture.
- Proven ability to independently prototype and validate complex technical solutions.
- Strong stakeholder management skills with the ability to influence cross-functional teams.
- Deep understanding of insurance industry workflows or related complex business environments.
- High level of autonomy and comfort navigating ambiguity in an innovation-focused role.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $120,948 - $205,026. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits & Perks…
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
- Behavioral interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
- Stakeholder Interview
*Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Business, or related field
- Master's degree (preferred)
- 8-12+ years of experience in solutions architecture, product strategy, or technical consulting
- Hands-on experience with AI/ML technologies, including Large Language Models and LLM APIs
- Experience developing prototypes and proof-of-concept models independently
- Experience with low-code platforms and automation for solution prototyping
- Demonstrated client-facing solution design and end-to-end architecture experience
- Strong stakeholder management and ability to influence cross-functional teams
- Deep understanding of insurance industry workflows or similarly complex business environments
- High autonomy and comfort navigating ambiguity in innovation-focused roles
- Must reside within the United States
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The Company
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
