Principal, AI Product Management, TruIQ

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Team Overview

The Analytics Enablement team is a strategic product pillar within TransUnion’s Credit Risk Solutions organization. The team helps customers derive greater value from TransUnion data through insights, analytics, modeling, decisioning, and AI-enabled solutions.
The Principal, AI Product Management, TruIQ will define and drive the AI enablement strategy across the TruIQ portfolio. This hands-on, Director level individual contributor will bring deep AI product expertise to the team, influence without direct authority, and help Product, Engineering, and other partners responsibly integrate AI and agentic capabilities into existing and future solutions.
This role reports to the VP, Product Management – Analytics & Insights and partners horizontally with Product Managers across the TruIQ portfolio. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Define the AI enablement vision, strategic direction, multi-year roadmap, and commercialization plan for TruIQ Analytics Solutions.
• Identify where existing products should be enhanced, redesigned, or rebuilt to effectively support AI, intelligent assistants, agentic workflows, and automation.
• Conduct voice-of-customer research and translate customer needs into clear product requirements, prioritized roadmaps, market positioning, and measurable outcomes.
• Write clear product requirements documents that define customer problems, proposed solutions, scope, requirements, tradeoffs, risks, governance needs, and success measures.
• Partner with Engineering, Data Science, Architecture, Design, Security, Compliance, Data Governance, Operations, and go-to-market teams from discovery and prototyping through launch and ongoing optimization.
• Provide informed product direction to Engineering by defining effective requirements, asking the appropriate technical questions, evaluating proposed approaches, and balancing technical feasibility with customer and commercial value.
• Establish product goals and evaluation frameworks spanning adoption, customer value, productivity, cost efficiency, pricing, revenue potential, and responsible AI performance.
• Test and validate AI-enabled capabilities while incorporating feedback loops, human oversight, guardrails, monitoring, and internal governance requirements.
• Build customer confidence in AI-enabled capabilities, particularly within highly regulated and risk-sensitive environments.
• Mentor and upskill Product Managers and other cross-functional partners on AI product practices, emerging technologies, customer use cases, and responsible adoption.

Required Knowledge and Experiences

• 10+ years of experience in product management, product strategy, analytics solutions, or a related discipline, including established product-management experience defining product vision, roadmaps, requirements, and commercialization strategies.
• Demonstrated experience developing, launching, integrating, or scaling AI-enabled, agentic, analytics, data, SaaS, or enterprise technology products that produced measurable customer and business outcomes.
• Strong customer orientation, with experience using voice-of-customer research, user insights, experimentation, market intelligence, and competitive analysis to translate customer needs into executable product strategies.
• Experience influencing technical and business partners without direct authority, including the ability to guide and appropriately challenge Engineering while building alignment across diverse stakeholders.
• Experience introducing technology in a highly regulated or governed environment and balancing innovation with security, compliance, customer trust, risk tolerance, and responsible adoption.

Required Technical Skills

• Strong understanding of Generative AI, Agentic AI, ML (Machine Learning), LLMs (Large Language Models), RAG (Retrieval-Augmented Generation), workflow automation, AI evaluation, responsible AI, and enterprise software product development.
• Experience defining requirements for AI-enabled products, including feedback loops, human-in-the-loop controls, guardrails, monitoring, evaluation approaches, and continuous improvement.
• Ability to partner with technical teams on scalable integration and interoperability approaches, including APIs (Application Programming Interfaces), semantic layers, knowledge graphs, Model Context Protocol, and agent-to-agent patterns where relevant.
• Experience with Agile product management, experimentation, product commercialization, and delivery tools such as Jira and Confluence.
• Proficiency with Microsoft Office applications for business analysis, product documentation, executive communication, and stakeholder presentations.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Knowledge of financial services, credit risk, lending, fraud, marketing, or decisioning markets; experience in another highly regulated industry, such as insurance or healthcare, may also support success.
• Understanding of analytics and modeling workflows, including data management, model development, deployment, monitoring, and performance measurement.
• Experience managing product financials and evaluating revenue, cost, margin, pricing, and investment tradeoffs.
• Hands-on exposure to emerging AI models, conversational interfaces, intelligent assistants, automation tools, or coding assistants such as Microsoft Copilot, Gemini, Claude, or Claude Code.
• Experience leading global, cross-functional initiatives and enabling other Product Managers or business partners through training, playbooks, feedback loops, and change-management practices.

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Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $168,750.00 - $281,250 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Principal, Product Management

Company:

TransUnion LLC