• Lead AI-First Process Transformation: Drive the identification and implementation of AI-driven improvements across end-to-end business processes.
• Strategic Opportunity Identification: Pinpoint processes ripe for automation, augmentation, redesign, or elimination to maximize efficiency and cost savings.
• Value Stream Mapping: Conduct comprehensive value stream mapping to identify bottlenecks, waste, and opportunities for AI intervention.
• Deliver Measurable Results: Ensure all initiatives are tied to quantifiable P&L savings and operational velocity improvements.
• Capability Building: Upskill and empower teams across the business to adopt an "AI-enabled" thinking and problem-solving approach.
• Lean Six Sigma mastery (DMAIC/DFSS, VSM, SIPOC, CTQ, root-cause, control plans)
• End-to-end value-stream mapping and future-state design and L1 to L4 process mapping
• Ability to create repeatable process for documenting processes and future visioning
• AI/automation literacy (copilots/agents, RPA/orchestration, ML-based decisioning)
• Process mining & analytics; KPI design and dashboarding for sustained control
• Program/portfolio management; benefits realization tied to P&L
• Strong financial acumen (business casing, sensitivity/ROI analysis) and program management at scale
• Strong facilitation skills for workshops and collaborative sessions
• Vision for how AI can transform operations and outcomes
• Ability to align technology initiatives with broader business objectives
• Skill for identifying opportunities for innovation and optimization within processes
• Nice to have process-mining tools; retail/commerce experience
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
