Pricing & Support Manager

At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact? 

Ecolab is searching for a driven Pricing & Support Manager for future opportunities within our Distributor Finance team in Pune, India. 

The Pricing & Support Manager is responsible for ensuring timely and effective communication of pricing and customer alignments to our distributor partners and internal Ecolab teams.   Continually foster an environment to enable and support a high performing team.  Continuous push to meet SLA’s and drive performance by utilizing individual and team metrics.  This position is responsible for the direct management of a team of 11.  This position works in partnership with distributor partners.  As well as divisional sales, finance teams, COE/CAF, ECC SAP Vistex IT team and TCS Portal Support team and other teams within GBS, to problem solve, develop solutions, and complete initiatives to continually improve processes. 

What’s in it For You:  

• You will join a growth company offering a competitive salary and benefits

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

• Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

• Ensuring timely and effective communication of pricing and customer alignments to distributor partners

• Coordinate and administer annual buy price changes across divisions

• Management & business owner of pricing & support tools (Portal, Electronic feeds, DCL table, AVP outreach tool, Metric tracker)

• Complete Analytical Support & Pricing & Support Activities

• Maintain and create departmental standard operating procedures. Ensure Pricing & Support activities are in accordance with desktop procedures

• Clearly articulates the business direction and ensures it is understood and embraced by team members

• Drive team engagement - attract, develop, and retain high-potential

• Demonstrates urgency to resolve issues with associates and internal customers

• Develop and report on team & individual performance metrics. Continuous push to meet SLA’s and drive performance by team engagement & utilizing individual and team metrics

• Strong focus to drive efficiency, continuous improvement, collaboration, and ongoing change

• Drive results through building effective working relationships with other departments, divisions, and distributor partners

• Maintain a positive, professional approach through appropriate business communication

• Provide necessary support to execute key business-led initiatives

• Complete new distributor set up, set program refund conditions

• Ensure reoccurring audit completion related to P&S activities

Minimum Qualifications:

• Bachelor’s degree in finance or related field and significant work experience

• 8+ Years of business-related experience

• 1+ Years' experience in shared services 

• 2+ Years’ experience leading a team of 10 or more direct reports with the ability to manage

• Demonstrated history of direct problem resolution with positive outcomes

• Demonstrated experience with continuous improvement and/or project management initiatives

• Proven history of building strong teams, talent management and development 

• Self-motivated and highly focused on results and process 

• Strong knowledge in Microsoft Office Suite software (Excel, Word, Access, Outlook), workflow software, and ad hoc reporting tools and databases

• Strong organizational and management skills with ability to manage multiple priorities, resolve complex issues and meet deadlines in a fast-paced environment

• Strong written and oral communication skills with fluency in English