Your Role...
ReSource Pro is seeking a Pricing Operation Manager of Insurance to build and integrate insurance capability businesses; the Pricing Specialist establishes a centralized pricing function to bring all acquired entities under one unified pricing framework. This role builds base pricing processes, standardizes governance, and creates the infrastructure for scalable, repeatable pricing decisions across the portfolio, ultimately laying the groundwork for digital and AI-enabled pricing.
We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In this role, you will...
Pricing Process Establishment & Integration
Establish the base pricing process across all acquired organizations; assess current pricing practices, identify gaps, and drive standardization; build and maintain a pricing playbook (rate cards, margin thresholds, approval workflows, escalation protocols); onboard newly acquired businesses into the framework.
Annual Pricing Process & Deal Governance
Own the annual pricing anniversary cycle end-to-end, including the pricing model driving account-level rate decisions across Major, Medium, and Select segments; establish deal governance (approval workflows, override justification, audit trails); partner with Sales/CE, Finance, and Operations to align pricing with business strategy.
Analytics, Reporting & Market Intelligence
Build pricing dashboards and KPI reporting on margin health, pricing outcomes, and discount pool utilization; conduct ad-hoc pricing analysis; assess AI/automation impact on BPO pricing economics and conduct peer pricing reviews and competitive landscape tracking.
Digital Pricing Enablement & Management
Identify opportunities to bring automation into the pricing process, from automated rate recommendations to predictive margin modeling; evaluate and implement pricing tools (CPQ, enhancement tools) to move from manual to digital pricing workflows; own the ongoing maintenance and management of digital pricing workflows and tools once implemented, ensuring they remain accurate, functional, and adopted across the organization.
What You Need to be Successful...
- Major: Finance, Business, Economics, or related field preferred
- 5–8+ years of relevant experience in pricing, commercial strategy, or deal pricing
within the IT and ITES (IT-enabled services)
Preferred: experience integrating pricing across acquired/multi-entity organizations; exposure to insurance industry operations (BPM, claims, underwriting support); experience with pricing tools/CPQ platforms; familiarity with AI/automation in pricing
MS Office - Word, Outlook, Access, and strong Excel skills
Customer-centric mindset, enjoy providing a service and solving customer problems
Your Compensation…
Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $130,000 - 135,000 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
Behavioral interview with Talent Acquisition
Online talent assessment
Hiring Manager interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Bachelor’s degree in Finance, Business, Economics, or a related field
- 5–8+ years of relevant experience in pricing, commercial strategy, or deal pricing within IT and IT-enabled services
- Experience integrating pricing across acquired or multi-entity organizations
- Exposure to insurance industry operations, including BPM, claims, or underwriting support
- Experience with pricing tools or CPQ platforms
- Familiarity with AI and automation in pricing
- Proficiency with Microsoft Office, including Word, Outlook, Access, and strong Excel skills
- Customer-centric mindset and ability to solve customer problems
- Candidate must reside within the United States
ReSource Pro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ReSource Pro and has not been reviewed or approved by ReSource Pro.
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Healthcare Strength — Day-one medical coverage with company contributions is paired with company-paid life, AD&D, short-term disability, and long-term disability. International offerings, such as family-floater medical insurance, extend core protections across regions.
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Leave & Time Off Breadth — Generous PTO from the first day and paid holidays are emphasized, with structured paid leaves in international offices. Early access to time off supports work-life balance from the outset.
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Flexible Benefits — Customizable health plan options in the U.S. and tax-saving flexible benefits in India indicate choice and adaptability. These options allow employees to tailor elements of the package to personal needs.
ReSource Pro Insights
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
