The Pricing Analyst role will process and provide modal pricing as they relate to complex business opportunities. They will work in conjunction with the network of offices, corporate shared services and additional pricing resources to coordinate the best competitive solution to meet the needs of the customers. They are responsible for fulfilling the requests to load customer pricing and commitments into multiple C.H. Robinson platforms.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Prebid
Manage the incoming work queue by taking lead in managing the opportunity vetting board, addressing network troubleshooting requests, and responding to additional email inquiries
Coordinate, complete, and respond to complex daily pricing requests in alignment with assigned due dates for new and existing customers
Be aware of the various available pricing tools and support commercial teams in selecting most appropriate tools for opportunities. Be capable of educating the commercial network on why specific tools best support them
Bid
Review bid materials to grasp requirements that could influence pricing guidance
Communicate pertinent details on how pricing was compiled to TPMs and commercial teams to facilitate effective strategy calls
Understand when there could be a need to involve additional pricing teams such as drop, capacity, hazmat, power only, etc. and let the TPM know when sending pricing guidance
Maintain accuracy and attention to detail while managing the timeline to ensure timely bid submissions
Perform site administration for certain websites based on opportunities, collaborating with commercial stakeholders for document downloads
Post Bid
Ensure quality assurance of submitted bid rates, award verification, and final rate uploads to the Bid Ecosystem and system
Assist commercial teams in comprehending and interpreting award management reporting (PowerBi) to ensure accurate reflection of awards
Daily interaction with TPMs, owning offices, Deal Desk/Solution Design teams, and data science for strategic pricing approaches
Assist offices with pricing and tool-related problems, providing troubleshooting and solutions for reporting and rating issues. Additionally, be capable of teaching account teams to use the tools themselves for minor contract adjustments
General
Communicate and develop rapport with key business stakeholders and the branch network, aiming to comprehend customer and account team expectations concerning submitted pricing and received awards
Create a higher quality and performance culture
Support identified process improvements
Display strong communication (written and verbal), time management, and problem-solving skills
Demonstrate attention to detail and accuracy as well as the ability to prioritize tasks and manage daily responsibilities
Team Leadership
Identify process improvements in pricing quality and trends leading to improved win ratios
Collaborate with management and teams across the network to continuously improve processes, develop tools, and identify best practices
Advanced Microsoft Excel capabilities
Support the professional development of the current and new pricing team members.
Set an example for exemplary leadership
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
Bachelor’s degree from an accredited college or university
Minimum 2 years previous experience in operations, customer service, and/or pricing
Fluent in English (written and verbal)
Basic proficiency in Microsoft Office Suite of programs
Intermediate proficiency in Microsoft Excel
Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$49,700.00 - $105,000.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page
Skills Required
- Bachelor's degree from an accredited college or university
- Minimum 2 years previous experience in operations, customer service, and/or pricing
- Fluent in English (written and verbal)
- Basic proficiency in Microsoft Office Suite
- Intermediate proficiency in Microsoft Excel
- Advanced Microsoft Excel capabilities
- Strong written and verbal communication skills
- Time management and problem-solving skills
- Attention to detail and ability to prioritize tasks
- Familiarity with Power BI or award management reporting (preferred)
C.H. Robinson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
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Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.
C.H. Robinson Insights
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
