The Presales Systems Engineer (HPE Networking) supports our CCA (Caribbean and Central America) organization by providing presales technical guidance, solution design, partner enablement, and consulting for HPE Aruba Networking and Juniper solutions across the region.
Working closely with Vendor Management, Business Development Managers (BDMs), sales teams, and channel partners, this role drives growth through technical leadership, solution design, demonstrations, Proofs of Concept (PoCs), training, and opportunity support.
The ideal candidate combines deep networking expertise, customer-facing presales experience, and the ability to turn business needs into effective technical solutions.
At TD SYNNEX, we succeed together by helping our partners and customers unlock new opportunities and create lasting business value.
We welcome applications from candidates based in Guatemala, El Salvador, or Honduras.
What You’ll Do:
- Provide presales technical support for HPE Aruba Networking and Juniper opportunities.
- Apply hands-on expertise across both HPE Aruba Networking and Juniper solutions.
- Help partners and sales teams design and size solutions, validate architectures, and create bills of materials (BOMs).
- Deliver product demonstrations, Proofs of Concept (PoCs), and Proofs of Value (PoVs).
- Lead customer presentations, workshops, and technical discovery sessions.
- Provide technical enablement for partners, resellers, and internal teams.
- Create technical documentation, reference architectures, and best-practice guidance.
- Participate in vendor initiatives, certifications, webinars, and training programs.
- Partner with Vendor Management and Business Development to build pipeline and help close opportunities.
- Recommend technical solutions aligned with customers’ business and technology needs.
- Help achieve vendor KPIs for enablement, demonstrations, certifications, and technical engagements.
What We’re Looking For:
- Associate or bachelor’s degree in Systems Engineering, Computer Science, Telecommunications, IT, or a related field.
- Three to five years of experience in presales, systems engineering, networking, or a related technical role.
- Experience with enterprise network design, switching, routing, WLAN, security fundamentals, discovery, solution sizing, and BOM creation.
- Knowledge of HPE Aruba Networking and Juniper solutions, including architecture, demonstrations, PoCs, and technical documentation.
- Experience with channel partners, distributors, resellers, or technology vendors.
- Clear communication and presentation skills for technical and business audiences.
- Customer-focused problem-solving, troubleshooting, and stakeholder management skills.
- Ability to prioritize multiple opportunities, collaborate effectively, and work independently.
- English and Spanish proficiency at B2 level or higher.
Relevant Education/Certifications:
- Aruba Certified Network Technician (ACNT)
- Aruba Certified Switching Associate (ACSA)
- Aruba Certified Mobility Associate (ACMA)
- Juniper JNCIA-Junos
- Juniper JNCIA-MistAI
- CompTIA Network+
- Cisco CCNA
- Cisco CCNP (preferred)
Working Conditions:
- Remote professional work environment.
- Occasional travel within Central America and the Caribbean, based on business needs.
- Flexibility to support customer and business needs outside standard working hours when required.
- Occasional on-call availability may be required for customer engagements and critical business needs.
What’s in it for You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.
If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.
You may be exactly the person we’re looking for!
#CCA
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Skills Required
- Associate or bachelor's degree in Systems Engineering, Computer Science, Telecommunications, IT, or a related field
- Three to five years of experience in presales, systems engineering, networking, or a related technical role
- Experience with enterprise network design, switching, routing, WLAN, security fundamentals, discovery, solution sizing, and bill of materials creation
- Knowledge of HPE Aruba Networking and Juniper solutions, including architecture, demonstrations, proofs of concept, and technical documentation
- Experience with channel partners, distributors, resellers, or technology vendors
- Clear communication and presentation skills for technical and business audiences
- Customer-focused problem-solving, troubleshooting, and stakeholder management skills
- Ability to prioritize multiple opportunities, collaborate effectively, and work independently
- English and Spanish proficiency at B2 level or higher
- Aruba Certified Network Technician certification
- Aruba Certified Switching Associate certification
- Aruba Certified Mobility Associate certification
- Juniper JNCIA-Junos certification
- Juniper JNCIA-MistAI certification
- CompTIA Network+ certification
- Cisco CCNA certification
- Cisco CCNP certification
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
-
Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
-
Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
-
Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
