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At CDW, our purpose is to make technology work so people can do great things.
The Role
Lead a team of presales engineers, manage operations, coach performance, align with sales strategies, enhance proposals, and drive customer engagement in Hybrid Infrastructure.
Summary Generated by Built In
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Presales Manager - Hybrid Infrastructure will lead a team of technical presales professionals focused on delivering innovative Hybrid Infrastructure solutions in the Central region. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.
What you will do:
* Lead and manage a team of presales engineers supporting Hybrid Infrastructure opportunities.
* Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
* Set clear individual and team expectations, drive accountability, and celebrate successes.
* Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
* Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
* Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
* Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
* Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
* Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
* Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
* Help implement presales best practices and standard operating procedures.
* Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
* Identify gaps in tools, processes, or training and proactively recommend solutions.
* Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
* Support the upskilling of team members to ensure technical capabilities align with evolving market demands.
What we expect of you:
* Bachelor's degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
* 1+ year of experience in a team lead, technical mentorship, or informal management role.
* Strong understanding of presales processes, solution development, and customer engagement strategies.
* Demonstrated ability to coach and mentor technical professionals.
* Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
* Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
* Prior experience in a formal people management role is a plus.
* Background in hybrid infrastructure, cloud, data, AI, or software engineering is highly desirable.
* Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
* Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity. Pay range: $121,450 - $170,010 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary:
The Presales Manager - Hybrid Infrastructure will lead a team of technical presales professionals focused on delivering innovative Hybrid Infrastructure solutions in the Central region. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.
What you will do:
* Lead and manage a team of presales engineers supporting Hybrid Infrastructure opportunities.
* Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
* Set clear individual and team expectations, drive accountability, and celebrate successes.
* Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
* Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
* Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
* Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
* Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
* Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
* Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
* Help implement presales best practices and standard operating procedures.
* Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
* Identify gaps in tools, processes, or training and proactively recommend solutions.
* Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
* Support the upskilling of team members to ensure technical capabilities align with evolving market demands.
What we expect of you:
* Bachelor's degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
* 1+ year of experience in a team lead, technical mentorship, or informal management role.
* Strong understanding of presales processes, solution development, and customer engagement strategies.
* Demonstrated ability to coach and mentor technical professionals.
* Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
* Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
* Prior experience in a formal people management role is a plus.
* Background in hybrid infrastructure, cloud, data, AI, or software engineering is highly desirable.
* Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
* Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity. Pay range: $121,450 - $170,010 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Skills Required
- Bachelor's degree
- 7+ years of experience delivering large-scale technical solutions
- 1+ year experience in team lead or management role
- Strong understanding of presales processes
- Coaching and mentoring technical professionals
- Excellent communication skills
- Experience with opportunity pipeline tools (e.g., Salesforce)
- Background in hybrid infrastructure or cloud
What the Team is Saying
Phil
Practice Vice President
Mason
Sales Intern
Kevin Denison
Director, Strategic Initiatives — U.S. Commercial
Christine A. Leahy
Chair and Chief Executive Officer
CDW Compensation & Benefits Highlights
How does CDW ensure its pay and bonus plans are competitive?
CDW supports competitive pay and bonus plans through a broad total rewards approach that combines performance-focused compensation, strong benefits, long-term financial support, and the stability of a large established company.
- Total rewards philosophy: CDW’s compensation approach is built around more than base salary alone. Its ESG report says the company uses competitive compensation and performance-focused pay practices designed to reward excellence and support coworkers’ professional and financial growth. That philosophy is reinforced by a broader total rewards package that supports physical, emotional, financial, and social wellbeing.
- Performance-based pay and incentives: CDW explicitly describes its pay practices as performance-focused, indicating that compensation is designed to recognize strong individual contribution and results. Employee feedback also points to meaningful earning potential in some roles, along with merit increases and incentive opportunities, especially in performance-driven functions.
- Structured compensation components and financial support: CDW strengthens compensation competitiveness through multiple financial programs beyond salary. These include a 401(k), employee stock purchase plan, life insurance, disability coverage, accident-related insurance, and charitable gift matching. Together, these programs help support both short-term financial needs and longer-term financial security. CDW also connects compensation to career growth through its Global Career Framework, which helps employees see how advancement and future opportunities fit into the broader organization.
- Benefits as part of total compensation: Benefits are a major part of CDW’s competitive rewards story. The company offers healthcare, parental leave, adoption support, wellbeing resources, commuter benefits, legal assistance, and tuition reimbursement, among other offerings. Its ESG report also notes that in 2023 CDW made additional investments by reducing the benefits waiting period for new hires and increasing paid leave for primary parental caregivers and bereavement. Employees frequently mention benefits, PTO, flexibility, and job stability as strengths of the company’s overall package.
- Scale and stability: CDW’s size and market position also reinforce its ability to offer competitive rewards. As a Fortune 500 and S&P 500 company with about $21 billion in annual net sales and ~15,100 coworkers, CDW has the scale to provide broad benefits, structured pay programs, and long-term stability.
- External signals: Employee feedback points to several strengths in CDW’s rewards package, including mentions of generous compensation, strong benefits, stock options, merit increases, and financial stability. While compensation experiences can vary by role, reviews consistently suggest that benefits and overall package strength are important parts of CDW’s employer value proposition.
Bottom line: CDW supports competitive pay through a well-rounded total rewards model that combines performance-focused compensation, strong benefits, financial protection, and long-term career stability. It is especially well positioned for employees who value comprehensive benefits, growth opportunities, and the backing of a large, established technology company.
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The Company
What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
Gallery
CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.
Typical time on-site:
Not Specified
