The Role
Responsible for pre-sales activities including product readiness, marketing, sales training, customer support, and refining products based on feedback.
Summary Generated by Built In
Location: Tokyo, Japan
Type: Full-Time
This position is be responsible for company products Pre-sales and support to Sales.
Job Responsibilities
Type: Full-Time
This position is be responsible for company products Pre-sales and support to Sales.
Job Responsibilities
- Product Readiness: Before a product is launched or offered for sale, it needs to be in a state of readiness. This includes ensuring that the product has been thoroughly developed, tested, and refined. It should meet quality standards, perform as intended, and address any known issues.
- Marketing and Promotion: Pre-sales activities also involve marketing efforts to create awareness and generate interest in the product among potential customers. This might involve creating promotional materials, setting up advertising campaigns, and developing marketing strategies.
- Sales Collateral: Sales collateral refers to the materials and resources that sales teams use to present the product to potential customers. This could include brochures, presentations, product specifications, case studies, and more. All of these materials need to be prepared and organized before the product is officially launched.
- Sales Training: The sales team needs to be knowledgeable about the product's features, benefits, and value proposition. Pre-sales condition involves training the sales team so that they can effectively communicate the product's value to potential customers and address any questions or concerns they might have.
- Customer Support: Adequate customer support resources need to be in place before the product is sold. This includes setting up systems for handling inquiries, providing technical assistance, and addressing any issues that customers might encounter.
- Order and Delivery Processes: The processes for placing orders and delivering the product to customers need to be well-defined and functional. This involves ensuring that the logistics, inventory, and fulfillment processes are ready to handle customer orders.
- Feedback and Iteration: Pre-sales condition is also an opportunity to gather feedback from potential customers and make any necessary refinements to the product or its marketing strategy based on that feedback.
- Licensing and Legal Considerations: If applicable, licensing agreements, terms of use, and other legal considerations should be in place before the product is sold.
- Bachelor’s Degree in Business Management, Marketing, Computer Science, Information Technology or related discipline.
- 3+ years of experience in IT B to B sales.
- Strong understanding of the Internet ecosystem, CDN, Cloud Security, OTT/Media solutions, Cloud infrastructure, Managed Hosting, Edge Computing and/or Cloud Computing services.
Top Skills
Cdn
Cloud Computing
Cloud Infrastructure
Cloud Security
Edge Computing
Managed Hosting
Ott Solutions
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The Company
What We Do
CDNetworks is a global content delivery network (CDN) with a fully integrated cloud security solution, offering unparalleled speed, security and reliability for the almost instant delivery of web content. Optimised for any device, browser and network, we ensure all users have a fast and safe web experience - whether you’re serving B2B or B2C customers, mobile employees or remote offices.
