Presales Engineer Intern

Posted 3 Hours Ago
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Plano, TX, USA
Hybrid
Internship
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Supports presales engineers and account teams with customer discovery, requirements gathering, technical demonstrations, presentations, solution concepts, and early-stage opportunity development. The intern researches products and customer environments, creates presales materials, coordinates customer meetings, and learns to communicate technical solutions to technical and business audiences.
Summary Generated by Built In
Presales Engineer Intern
Location: Plano, Tx
Duration: 12 weeks
Start date: May 25th, 2027
Please upload your unofficial transcript when applying.
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About the Opportunity:
We are looking for a curious and motivated Presales Engineering Intern to join our Customer Support Presales and Business Development team. This is an opportunity to learn how technical solutions connect to customer needs, business outcomes, and real-world value.
You will work alongside experienced presales engineers, solution architects, product specialists, and account teams to support customer discovery, solution demonstrations, presentations, and early-stage opportunity development. You will gain practical exposure to the full presales process while building your technical, communication, and business skills.
What you'll do:
  • Support the preparation and delivery of product demonstrations, technical presentations, and solution overviews for customer and internal audiences.
  • Help translate customer needs and business challenges into clear technical solution concepts.
  • Participate in customer discovery sessions and help capture requirements, priorities, and desired outcomes.
  • Collaborate with presales engineers, solution architects, product specialists, and account teams on early-stage opportunities.
  • Research products, technologies, industries, and customer environments to support opportunity development.
  • Create presentation materials, demonstration flows, solution summaries, and other presales content.
  • Help tailor technical messaging for different audiences, including technical stakeholders, business leaders, and internal teams.
  • Support the coordination and preparation of customer meetings, workshops, and solution briefings.
  • Learn from feedback and continuously improve demonstrations, presentations, and solution storytelling.

The skills you bring:
  • Curiosity about technology, customers, and how technical solutions solve business challenges.
  • Strong communication and presentation skills, both written and verbal.
  • A collaborative mindset and willingness to learn from experienced professionals.
  • Ability to organize information, manage priorities, and follow through on commitments.
  • Interest in customer-facing technical roles, solution architecture, business development, or technology consulting.
  • Ability to understand technical concepts and explain them in a clear, structured way.
  • Currently pursuing a degree in engineering, computer science, information technology, business, or a related field, or equivalent hands-on experience

What you'll learn:
  • How presales engineering connects technology capabilities to customer requirements and business value.
  • How to structure and deliver compelling technical demonstrations and presentations.
  • How customer discovery informs solution design and opportunity development.
  • How cross-functional account teams collaborate throughout the early stages of the sales process.
  • How to communicate complex technical concepts clearly to both technical and non-technical audiences.

Eligibility requirements:
  • 2.7+ GPA or equivalent , Uploading an unofficial copy of your transcript
  • Actively enrolled in an accredited undergraduate, master's, or PhD on a full-time basis at a four-year college or university at the time of the co-op
  • Available for a full-time internship for 12 week

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Technical & Solution Sales Support (CHG)
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
#BI-Hybrid

Skills Required

  • Currently pursuing a full-time undergraduate, master's, or PhD degree at an accredited four-year college or university
  • Degree in engineering, computer science, information technology, business, or a related field, or equivalent hands-on experience
  • Minimum 2.7 GPA or equivalent
  • Upload an unofficial transcript
  • Available for a full-time 12-week internship
  • Strong written and verbal communication and presentation skills
  • Ability to understand technical concepts and explain them clearly
  • Ability to organize information, manage priorities, and follow through on commitments
  • Collaborative mindset and willingness to learn
  • Interest in customer-facing technical roles, solution architecture, business development, or technology consulting

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
  • Retirement Support Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
  • Parental & Family Support U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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