Premium Seating Sales Manager

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY
The Premium Seating Sales Manager will be responsible for maximizing sales and service operations for premium seating offerings at Chaifetż Arena for Saint Louis Billikens Men's Basketball. This role focuses on new business development for Men's Basketball, growing a personal book of business, and delivering excellent customer service while actively cross-selling across all product lines for ticketed Billiken Athletics events. Ideal candidates will bring previous sports sales experience, preferably with an inside sales program or equivalent high-volume outbound environment.

PRIMARY JOB RESPONSIBILITIES

• Sells and prospects new season tickets, with a primary focus on premium seating and suite rentals for Men's Basketball

• Achieves and exceeds sales goals and productivity metrics established by the management team

• Creates and develops new business by regularly pitching prospective clients through virtual presentations, face-to-face meetings, phone prospecting, social selling, and group presentations at events

• Delivers excellent customer service and cultivates relationships with current and future fans

• Works all Men's Basketball home games and home games for other ticketed sports as assigned - entertains clients, pursues new business opportunities, and answers client service and sales questions

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels

• Internal drive to succeed as an individual while contributing to team success

• Strong organizational and time-management skills

• Excellent oral, written communication and presentation skills

• Accuracy and attention to detail

• Basic networking and relationship-building skills

• Ability to work effectively as part of a team

• Ability to self-motivate in a partially remote working environment

• Available to work flexible hours including holidays, evenings and weekends

MINIMUM OUALIFICATIONS

• Bachelor's degree

• Two or more years of ticketing, sales, or related experience

• Experience with Microsoft Office and Google Suite products

• Valid driver's license required

PREFERRED QUALIFICATIONS

• Experience with a ticketing system - Ticketmaster Archtics

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.