The Role
Conduct phone and virtual premium audits for workers’ compensation and general liability policies. Schedule client interviews and walkthroughs, verify business operations and documentation, prepare accurate audit reports, communicate findings, identify discrepancies, and escalate issues affecting client satisfaction or carrier relationships. Collaborate with internal teams while meeting quality and service deadlines.
Summary Generated by Built In
Do you have strong attention to detail and enjoy work that makes a meaningful client impact? ReSource Pro is seeking Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team.
Come Join ReSource Pro!
Your role:
ReSource Pro is seeking a Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team. In this role, you’ll conduct phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers’ Compensation and General Liability exposures.
We contract the best because we believe great people create exceptional experiences. That's why we partner with individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In This Role, You Will:
What you need to be successful:
Your Compensation:
As a contractor, you have the flexibility to propose your own rate for this engagement. Compensation will be based on the mutually agreed rate between the contractor and the company, taking into consideration the scope of work, experience, and industry standards. Please provide your desired hourly or project-based rate when applying. Note that as a 1099 contractor, you will be responsible for your own taxes, insurance, and any other employment-related expenses. The budget for this position is $33.50-$38.50 per billable hour.
Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Come Join ReSource Pro!
Your role:
ReSource Pro is seeking a Remote Phone & Virtual Audit Contractor to support our Premium Services Audit team. In this role, you’ll conduct phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers’ Compensation and General Liability exposures.
We contract the best because we believe great people create exceptional experiences. That's why we partner with individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In This Role, You Will:
- Schedule and conduct phone and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations.
- Collect, organize, and verify documentation via secure portals, email, or follow-up calls/virtual meetings.
- Prepare and submit detailed audit reports that meet time service expectations.
- Maintain clear and professional communication with insureds and internal stakeholders throughout the process.
- Identify and escalate issues that could impact client satisfaction or carrier relationships.
- Collaborate with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.
What you need to be successful:
- High School Diploma or GED.
- Provide personal phone, laptop and/or computer.
- 3–5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
- 1–2 years of independent field-based work experience preferred.
- Strong organizational and time-management skills with the ability to meet deadlines.
- Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams).
- Excellent communication and interpersonal skills for building client relationships.
- Ability to analyze data, spot discrepancies, and explain findings clearly.
- A proactive, professional, and detail-oriented approach.
Your Compensation:
As a contractor, you have the flexibility to propose your own rate for this engagement. Compensation will be based on the mutually agreed rate between the contractor and the company, taking into consideration the scope of work, experience, and industry standards. Please provide your desired hourly or project-based rate when applying. Note that as a 1099 contractor, you will be responsible for your own taxes, insurance, and any other employment-related expenses. The budget for this position is $33.50-$38.50 per billable hour.
Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
- Behavioral Interview with Talent Acquisition
- Online Assessment
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Skills Required
- High School Diploma or GED
- Personal phone, laptop, and/or computer
- 3-5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role
- 1-2 years of independent field-based work experience
- Strong organizational and time-management skills with the ability to meet deadlines
- Proficiency with audit systems and tools
- Comfort using video conferencing platforms such as Zoom and Microsoft Teams
- Excellent communication and interpersonal skills for building client relationships
- Ability to analyze data, identify discrepancies, and explain findings clearly
- Proactive, professional, and detail-oriented approach
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The Company
What We Do
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Over 5,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
