Premium Client Manager

Job Title

Job Description

So, who are we?
IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Your Role in the Team’s Success

Drive revenue growth and exceptional client experience for IG's premium client segment through proactive relationship management, strategic client development, and community building across a dedicated portfolio of high-value traders. Increase and maintain activity within the HNWI client book by building long-term, trust-based relationships and delivering Bespoke services.

What you’ll do

The ideal candidate will be a results-driven relationship manager who can balance high-touch client service with aggressive revenue targets. You must be comfortable with face-to-face selling, event hosting, and building lasting client communities while maintaining strict compliance with execution-only trading regulations. Strong commercial acumen and solid financial services background are fundamental to excel on this position. The ideal candidate will have an established network of clients that they can bring to the role.

Key Performance Indicators & Targets

1. Client Portfolio Management

• Active client portfolio: 150 premium clients

• Quarterly face-to-face meetings: Minimum 45 in-person client meetings (require travel)

• Weekly client outreach

• Client retention rate

2. Revenue Generation

• New client revenue: £200,000 minimum annual revenue from newly acquired clients

• Portfolio growth: year-on-year revenue increase from existing portfolio

• Client lifetime value: Maximize through strategic upselling and cross-selling

3. Client Engagement & Events

• Annual events: 12 hosted client events (webinars, hospitality, educational sessions)

• Community building: Create and maintain active client community engagement

• Client satisfaction

What you’ll need for this role

Essential Requirements;

1. Experience

• Minimum 3 years in premium client management within financial services with

leveraged trading products expertise (CFDs, forex, derivatives)

• Proven track record managing high-net-worth client relationships

• Quantifiable results in revenue generation and client retention

• Bonus: Ability to bring existing client network

2. Qualifications

• Bachelor's degree in Finance, Economics, or related field

• Multilingual fluency (local language + English mandatory)

• Local financial market knowledge essential

3. Core Competencies

• Revenue-focused mindset with proven ability to meet/exceed targets

• Exceptional communication skills for complex financial product explanation

• Relationship building expertise with high-value clients

• Event management experience for client engagement programs

• Self-motivated with strong ability to work under pressure and challenging KPIs

• Alignment with IG Europe culture: Clarity, Pace, Ownership

 How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

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