Premium Audit Reviewer - Hybrid

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders.

Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey.

Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut.

NJM’s Commercial Lines department conducts business for policyholders and preferred agencies within the Mid-Atlantic region, specifically NJ, PA, NY, MD, DE, CT. Products include Commercial Auto, G/L, Workers Comp, BOP, Excess/Umbrella, and Package. The Commercial Lines function encompasses Underwriting, Sales, Operations, Premium Audit, Product Management, Product Development, Loss Prevention and Business Process Unit.

The Premium Audit Reviewer is responsible for the quality and timely review of all premium audits, including complex, out-of-state and key accounts for commercial insurance policies, in accordance with company, industry and government rules and regulations.  This role involves a close working relationship with Premium Auditors, Underwriters, Agents, and Policyholders.

This is a Hybrid Role and will require you to work in the West Trenton Office 3 days per week.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

Enter responsibilities here.

•    Verifies accuracy of the audit, enter data received, and refers them to management as needed
•    Prepare voluntary mail audits by verifying received data, which may include a review of financial records,         

      to determine final premium
•    Handles 6 states and key account exposures
•    Communicates and interacts with incoming and outgoing calls with internal and external customers
•    May be assigned other duties relating to the Premium Audit Department that will promote their growth

      and knowledge within the department 
•    Provide office support such as mail distribution and maintaining office supplies for inside and outside staff
•    Ability to edit and reject audits in Policy Center
•    Ability to edit audit worksheets in Sharepoint as needed
•    Track the receipt of incoming audits from Independent Fee Companies
•    Verifies accuracy of incoming bills from Independent Fee Companies and submits check requests for

      payment
•    Assigns audits to Independent Fee Companies as needed in Policy Center, along with t gathering  pertinent

      policy information to be emailed for handling
•    Transfer audits between Auditors as needed
•    Responds to CRIB letters as needed
•    Monitors multiple department mailboxes for special handling
•    Compute premium discount percentages for rated with policies
•    Ability to utilize 5 manuals as reference guides 
•    Prepare and issue monthly work to outside Auditors
•    Review SSRS reports for Mail Audits to be estimated daily
•    Complete policy changes for additional classes as needed on final audits
•    Identity possible SIU cases 
•    Attendance:  Regular and predictable attendance is an essential function of this position 
•    May act as a liaison between Premium Audit and contracted independent auditing companies
•    May participate in system testing for PolicyCenter enhancements

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

•    High School diploma 
•    Mathematical proficiency is required
•    Excellent communication (verbal and written) and interpersonal skills
•    Ability to work in a team and independently
•    Excellent organizational skills, ability to multi-task, and must be detail oriented 
•    Experience and proficiency with Microsoft Office [Word, Excel, and Outlook] required
 

Preferred Qualifications:

• Experience with PolicyCenter, ClaimCenter, BillingCenter) is preferred
•  Professional certifications such as an AINS or AIS

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.

Compensation: Salary is commensurate with experience and credentials.