Premium Audit Analyst

ESSENTIAL RESPONSIBILITIES

Successfully demonstrates understanding of foundational concepts of audit submission and audit procedures, payroll examination and assignment of classification codes, and usage of applicable Bureau/State online/call center resources acquired through on-the-job training. 
Reviews documentation submitted via customer portal.  Proactively communicates with policyholders and agents as needed to gather necessary information, asking basic questions to verify classification codes and determine final payroll. 
Identifies obvious issues and concerns and timely notifies Supervisor for review.
Summarizes audit findings utilizing company software, providing general descriptions to justify classification codes. Creates basic worksheets to verify final audited payroll. 
Identifies discrepancies compared to pre-audit classification codes and states. Contacts internal/external stakeholders regarding unusual items and timely forwards to management for discussion and approval.
Conducts research on applicable Bureau websites and call centers as needed to complete the final audit.  Becomes familiar with basic company protocols and workflows and references as needed.
Performs basic review of policy details.  Works with Underwriting to ensure correct application of classification codes. Timely forwards discrepancies and concerns to Supervisor for review.
Processes final audit and revised final audit transactions on policies.  Provides basic summary of audit development to justify AP/RP. Prepares to answer basic questions regarding development. 
Correctly identifies and forwards disputes to resolution team. 
Responds to basic inquiries regarding the premium audit process and standard Finance workflows. Forwards all other inquiries to Supervisor for review. 
Becomes familiar with Company communication guidelines and standard operating procedures. Provides gold-standard service to internal and external stakeholders, timely responding to emails and phone calls, transferring inquiries as appropriate, and providing general assistance to all business partners. 
Performs other related duties or special projects as assigned by leadership or as situation dictates.

REQUIRED QUALIFICATIONS

EDUCATION: Bachelor's degree in Business, Statistics, Finance or Accounting from four-year college or university required.
EXPERIENCE: Some transferrable premium audit experience or sufficient combination of education and experience.
COMPUTER SKILLS: Proficient in Microsoft Office software and able to be proficient on applicable databases, systems, and vendor software programs.
LANGUAGE ABILITY: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and professional business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.
MATH AND REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where some limited standardization exists. Ability to define problem, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instruction in mathematical or diagram form and deal with several abstract and concrete variables. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
 

WHAT WE OFFER

Hybrid Work Schedule (up to 2 days work from home upon eligibility)
Paid Time Off
Paid Holidays
Immediate Vesting of Retirement Savings + Company Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Long Term Disability Insurance
Hospital Indemnity Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program