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The Role
Process daily premium cash receipts (lockbox, mail, wire); verify checks and statements; apply or hold premiums; prepare and balance deposits; generate variance, collection, and binder letters; respond to internal and client inquiries to resolve premium variances; file records; assist with training and cross-team collaboration while meeting department quality and turnaround standards.
Summary Generated by Built In
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work. For over 50 years, HCC Life Insurance Company, operating as Tokio Marine HCC – A&H Group, has been at the forefront of medical stop loss insurance. In addition to traditional stop loss, we offer captive and Taft-Hartley stop loss solutions, level funded stop loss, Organ & Tissue Transplant insurance and MedPlus insurance. Tokio Marine HCC – A&H Group is rated A++ (Superior) by A.M. Best Company and benefits from the financial stability of its parent company, Tokio Marine HCC.*This role is hybrid but will require you to come onsite in Kennesaw GA*Position Summary:Under immediate supervision, responsible for the collection and distribution of premium for all Tokio Marine HCC Benefits products. Provides customer service relating to premium records and information.Key Responsibilities:
- Responsible for the daily input of all cash received through lockbox, mail, or wire transfer. Enter all assigned cash into the premium accounting system.
- Verify incoming premium checks and corresponding premium statements for accuracy and completeness. Determine whether to apply premium or place in unassigned account until set up in the accounting system by the appropriate regional office.
- Frequent verbal and written contact with the client to resolve any variances in premium received, commissions, rates paid, etc.
- Responsible for the daily preparation of deposits, which includes examining deposits for binder premiums or premiums sent to the company in error.
- Responsible for ensuring the timely receipt of premiums according to department guidelines.
- Balance daily deposits after application.
- Prepare variance and collection letters, binder letters, and premium accounting worksheets.
- File all Premium Applications and Correspondence as completed.
- Answer any questions that other departments and offices may have in regards to application of premiums or account balances.
- Assist in educating and training colleagues in the duties and responsibilities of strong premium accounting practices.
- Access in-house resources including TMHCC Life Risk Management staff, Actuarial, Underwriting, and Marketing departments to assist in attaining business goals as necessary.
- Maintain quality, quantity, and turnaround time standards of department and company.
- Complete projects and other duties as assigned by supervisor.
- Possess and have ability to apply basic knowledge of principles, practices, and procedures
- Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
- Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
- Proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)
- Overtime hours may be required to fulfill job responsibilities
- May be required to remain stationary for extended periods of time
- May be required to move up to 10 pounds
- Must be able to operate a computer and other devices
- Close vision and ability to adjust focus, such as required to read a computer screen
- High School or GED
- 1-2 years of relevant experience in Accounting or Finance
- Generous paid time off (PTO), 12 paid company holidays,
- 401(k) Retirement Plan with 6% company match.
- Health and dental insurance, and vision plan available.
- Company-provided long-term disability and life insurance.
- Opportunities for advancement in a successful and growing organization.
- Flexible work schedules and a great work/life balance.
- Paid Parental Leave.
- Volunteer Time Off.
- Enjoy casual dress and work in a modern, comfortable office with free parking.
- Hybrid work schedule
Skills Required
- High School diploma or GED
- 1-2 years relevant experience in Accounting or Finance
- Proficiency with Microsoft Office (Excel, Access, PowerPoint, Word)
- Basic knowledge of accounting principles, practices, and procedures
- Good written and verbal communication skills with tact and confidentiality
- Good organizational and analytical skills; ability to manage multiple tasks simultaneously
- Ability to operate a computer and related office devices
Tokio Marine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.
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Healthcare Strength — Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
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Retirement Support — A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
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Wellbeing & Lifestyle Benefits — Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.
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The Company
What We Do
Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.
