Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.
As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.
At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.
Our Impact:
- 400+ million members connected through our platform.
- Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.
Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!
Explore more about us at www.lji.io.
The Opportunity:
As a Pre-Sales Specialist, you will play a crucial role in our sales process by providing technical expertise and support to our sales team. You will collaborate with potential clients to understand their needs, articulate product or service solutions, and show how our Loyalty offerings can meet their specific business requirements.
What will you Do:
To be successful in the role, you need to develop a deep understanding of our GRAVTY® product, including its features, functionalities, benefits, and technical specifications. You should stay informed about industry trends, technology advancements, and competitor products to effectively position our Loyalty solutions in the market.
You'll:
- Lead end-to-end pre-sales activities - from strategizing our offering to writing compelling proposals to conducting product demos to giving the elevator sales pitch
- Collaborate with the sales team to identify and assess the technical requirements of potential clients
- Create customized proposals and respond to RFPs/RFQs based on client needs, including cost estimates, timelines, and project scope and communicate the value proposition that LJI can bring to the table
- Provide technical support during sales, including responding to technical queries and facilitating proof-of-concept trials.
- Conduct compelling product demonstrations and presentations to showcase how our offerings address client challenges and deliver value
- Engage with clients to answer technical questions, address concerns, and build strong relationships
- Work closely with cross-functional teams, including product development, marketing, and customer success, to ensure alignment and deliver exceptional customer experiences.
What are we looking for :
We are seeking a proactive, dynamic and results-driven individual who
- Is a Self-Starter and exhibits high motivation and independence in achieving goals.
- Thrives in a fast-paced, dynamic environment.
- Is an engaging communicator who possess excellent communication skills, both written and verbal, with a knack for delivering persuasive presentations and articulate ideas and strategies through diverse mediums.
- Possess exceptional analytical and a problem-solving mindset.
- Strong experience with Microsoft PowerPoint, Excel /and other IT Tools.
- An MBA degree in Marketing/Analytics complimented by an undergraduate in Engineering (CS/IT preferred) OR Mass Communication.
- 2-5 years of relevant experience.
Why should you consider us?
At LJI, you'll experience:
- A collaborative and empowering work culture that fosters continuous learning and growth.
- Opportunities to make a tangible impact on our clients' businesses.
- A chance to collaborate with a talented team of passionate individuals.
- The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.
Join us, and let’s turn loyalty into an art form that resonates far and wide.
Skills Required
- Strong experience with Microsoft PowerPoint, Excel, and other IT Tools
- An MBA degree in Marketing/Analytics or Mass Communication
- Undergraduate in Engineering (CS/IT preferred) or Mass Communication
- 2-5 years of relevant experience
What We Do
Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer loyalty initiatives in #theageofdigitalcustomer. GRAVTY®, LJI’s digital transformation platform is specifically designed for the ecosystem-centric loyalty programs. Built ground-up on break-through technologies including serverless computing, microservices architecture, AI/ML, and big data, GRAVTY® addresses the fundamental limitations of the traditional loyalty platforms and enables brands to deliver on the digital customer expectations comprehensively. GRAVTY® client base includes leading global brands, running industry-defining and award-winning, ecosystem-centric loyalty programs in airline, hospitality, retail, food & beverages, financial services, telco and multi-brand, diversified business groups.
