The Role
Supports Sales and Business Development throughout the sales cycle by conducting product demonstrations, technical consultations, and solution engineering. Maps customer requirements to product capabilities, designs tailored solutions, identifies integration or customization needs, and contributes to technical proposals, solution architectures, and RFP/RFI responses. Partners with Product and Engineering teams to scope and prioritize client-specific developments.
Summary Generated by Built In
You have prior Pre-Sales experience in a product or technology company,
preferably in SaaS, AI, or automation.
You have a solid understanding of technology fundamentals, and you pair it with
strong business acumen to effectively bridge technical solutions with client
needs.
You’re great at engaging with clients, listening to their requirements, and mapping
them to product capabilities and solutions.
Roles and responsibilities:
• Collaborate with Sales & BD Teams
Support the Sales and Business Development teams during the sales cycle — from
discovery to closure — for both new and existing accounts.
• Product Demonstrations & Technical Consults
Conduct detailed product walkthroughs, demos, and technical presentations for
stakeholders and decision-makers.
• Solution Engineering
Understand client needs, evaluate product fit, and design tailored solutions by
mapping Rezo’s offerings with customer requirements, including any
customizations or integration needs.
• Proposal Support & Documentation
Contribute to the creation of technical proposals, solution architectures, and
responses to RFPs/RFIs in collaboration with Sales and Product teams.
• Customization Bridging
Work closely with Product and Engineering teams to scope out and prioritize any
custom developments or integrations required to deliver client-specific solutions.
Requirements
Qualifications & Skills
• 4–6 years of Pre-Sales or Solution Consulting experience in a tech/product
company.
• Strong understanding of SaaS, APIs, integrations, and enterprise IT environments.
• Excellent communication and presentation skills — both verbal and written.
• Ability to synthesize business problems and design scalable tech solutions.
Skills Required
- 4–6 years of Pre-Sales or Solution Consulting experience in a technology or product company
- Strong understanding of SaaS, APIs, integrations, and enterprise IT environments
- Excellent verbal and written communication and presentation skills
- Ability to synthesize business problems and design scalable technology solutions
- Experience in SaaS, AI, or automation preferred
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The Company
What We Do
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/Whatsapp and social, at the required scale, whilst training agents with minimal costs.
