Pre-sales Engineer

Posted Yesterday
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Bedford, Bedfordshire, England, GBR
Hybrid
Entry level
Appliances • Industrial • Manufacturing
The Role
Provides technical presales support for data centre cooling solutions across Europe. Responsibilities include designing and validating solutions, supporting RFQs and tenders, answering technical queries, presenting to customers, demonstrating products, qualifying opportunities, and handing solutions to execution teams. The role collaborates with sales, engineering, product management, and operations while providing market feedback and technical training. Regular travel, customer engagement, and expertise in data centre cooling are required.
Summary Generated by Built In

 

 

Position of the function in the organization:

  • Member of the USystems Cooling organization within Legrand Data Centre Solutions.

  • Direct reporting line to: Cooling Director - LDCS Europe.

  • Functional interface with Sales teams, Global Key Account teams, Product Management, Engineering, and Operations.

 

2. Solution Design & Technical Support

  • Provide technical input for RFQs, tenders, proposals, and framework agreements.

  • Answer technical queries related to performance, integration, efficiency, and reliability.

  • Develop and validate solution designs, ensuring alignment with customer requirements and LDCS standards

  • Ensure accurate and structured technical handover to project execution, service, and operations teams.

  • Collaborate with Product Management and Engineering to address complex technical challenges.

 

3. Market Feedback & Internal Collaboration

  • Provide structured feedback to product management regarding customer needs, market trends, and competitive insights.

  • Support internal sales enablement and technical training activities.

  • Participate in industry events, customer visits, and trade shows as a technical ambassador for USystems cooling solutions.

 

 

 

 

Responsibilities
  • Act as the technical presales reference for USystems cooling solutions.

  • Support regional sales teams and Global Key Account Managers on opportunities.

  • Engage directly with end customers, consultants, and partners.

  • Deliver customer-facing technical presentations, workshops, and product demonstrations.

  • Translate customer requirements into compliant, optimized, and competitive cooling solutions.

  • Qualify opportunities, assess technical feasibility, and influence solution positioning.

Qualifications

Personal Attributes:

  • Strong customer orientation with solid commercial awareness.

  • Confident, credible, and professional when engaging with senior customer stakeholders.

  • Structured, detail-oriented, and solution-driven mindset.

  • Collaborative, adaptable, and comfortable working across functions and cultures.

 

Qualifications & Experience:

 

Essential

Bachelor’s or Master’s degree in Engineering or equivalent technical field.

  • Proven experience in data centre cooling (presales, engineering, or technical sales).

  • Strong understanding of data centre cooling principles (airflow management, heat rejection, redundancy, energy efficiency).

  • Experience delivering customer-facing technical presentations and demonstrations.

  • Ability to communicate complex technical concepts clearly and credibly to both technical and non-technical audiences.

  • Fluent English (written and spoken), additional European languages are a plus.

  • Willingness to travel regularly across Europe, as required by business needs.

 

Desirable

  • Experience with rear door heat exchangers, liquid-assisted cooling, or high-density / AI / HPC environments.

  • Experience supporting strategic or global accounts.

  • Exposure to large multinational organizations and matrix environments.

 

About Us

At Legrand, we are a global specialist in electrical and digital building infrastructures. Every day, our 38,000+ employees across nearly 90 countries work to improve lives by transforming the spaces where people live, work, and connect.

Driven by innovation, simplicity, and sustainability, we design high-value solutions that make buildings smarter, more efficient, and more comfortable. From connected technologies to energy-efficient systems, our products and services empower millions of users around the world.

Our strength lies in our diversity—of people, expertise, and brands. Whether you join Legrand or one of its brands, you’ll be part of a collaborative and forward-thinking environment where your ideas matter and your growth is supported.

Together, we’re building the future of buildings. Come and make an impact with us.


Skills Required

  • Bachelor's or Master's degree in Engineering or an equivalent technical field
  • Proven experience in data centre cooling, presales, engineering, or technical sales
  • Strong understanding of data centre cooling principles, including airflow management, heat rejection, redundancy, and energy efficiency
  • Experience delivering customer-facing technical presentations and demonstrations
  • Ability to communicate complex technical concepts clearly to technical and non-technical audiences
  • Fluent English, written and spoken
  • Willingness to travel regularly across Europe
  • Experience with rear door heat exchangers, liquid-assisted cooling, or high-density, AI, or HPC environments
  • Experience supporting strategic or global accounts
  • Exposure to large multinational organizations and matrix environments
  • Additional European languages
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The Company

What We Do

BTicino, a premium brand of the Legrand Group, is a global leader in electrical and digital infrastructure solutions. The company produces and sells electrical and digital equipment for residential, commercial, and industrial applications, focusing on energy distribution, communication systems, and smart home automation.

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