Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness –
- Lifestyle Engagement
- e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
- Access & Affordability
- e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :The Pre-Registration Specialist performs pre-registration duties for scheduled patients to ensure that necessary information is in place to support quality, timely service. Verifies benefits, calculates the patient's financial liability, validates demographic information, and performs point of service collections. Communicates essential information regarding the scheduled service to the patient.Job Description:KEY ACCOUNTABILITIES:
Pre-registers patients including obtaining and validating demographic and insurance information while maintaining a 95% quality rating and meeting appropriate productivity metrics.
Processes patient pre-registrations and admissions timely and accurately.
Reviews and completes identified tasks in the ADT system.
Verifies patient insurance and benefits.
Creates patient estimates to determine the patient’s financial liability.
Collects and processes payments from patients.
Reconciles payments made within the day.
Answers phones, takes appropriate action, and forwards when necessary to appropriate departments.
QUALIFICATIONS:
High School diploma or GED preferred
Must be 18 years of age
PHYSICAL DEMANDS:
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
Normally works in climate controlled office environment
Frequent sitting and standing with movement throughout work space
Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock
Occasional high noise level in work environment
Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
Occasional contact with aggressive and or combative patients
Use of computers throughout the work day
Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
This position involves frequent phone communication with patients and staff. All inbound and outbound calls are recorded and monitored for quality assurance, training, and compliance purposes.
Skills Required
- High school diploma or GED
- Must be at least 18 years of age
- Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling
- Ability to lift up to 25 pounds without assistance
- Ability to use computers and keyboards throughout the workday
- Ability to communicate frequently by telephone with patients and staff
What We Do
ThedaCare is a nonprofit community health system serving Northeast Wisconsin. It operates seven hospitals, numerous clinics, healthcare providers, doctors, MyThedaCare and related services. Its mission is to improve the health and well-being of the communities it serves, empowering people to live their best lives. The organization emphasizes compassionate, effective, patient-first care, innovative techniques, educational resources and clinical research across the region.
