We require Non-Voice skilled resources for our International Processes
- 60 non-voice resources
- Shift Timing : North America
- Onboarding dates : 16th April 2025
The qualification and competencies required for this position will be:
- Experience – 1-3 years
- Competency – Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable
- Education – Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards
- Good English communication skills (Verbal & written)
- Typing speed 30WPM with 90% accuracy
- They should be willing to work in rotational night shifts (US) & rotational week offs.
- Candidates with an availability of 15 days or less will be preferred
- This will be a work from office model (WFO)
- Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer
Interview Rounds will include, every round will be conducted basis the scores of the previous round:
- First Round: HR Screening through Video Conference
- Second Round: online assessment (aptitude, reasoning, English language, typing test) through Video Conference
- Final Round: MS Teams based Video Conference - Operations Round
We are looking for talented resources to be a part of our dynamic, encouraging, growth oriented and culturally rich Organization!
Visit us in LinkedIn @ https://www.linkedin.com/company/first-advantage/ to know more!
First Advantage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Advantage and has not been reviewed or approved by First Advantage.
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Retirement Support — A retirement plan is consistently described as part of the core package, including a 401(k) with an employer match and match levels that can be competitive. An Employee Stock Purchase Plan is also referenced alongside retirement, adding another long-term savings vehicle in some regions.
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Leave & Time Off Breadth — Time off is positioned as a meaningful strength, with generous vacation/holiday coverage and policies that can be flexible depending on employee type. Flexible Time Off for salaried roles, accrual-based PTO for hourly roles, and Volunteer Time Off are all cited as available in the broader package.
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Healthcare Strength — Medical coverage appears anchored in a mainstream national network, with Aetna-administered options referenced and broad provider acceptance highlighted. Overall medical coverage is framed as fairly good to very good in quality, even if the exact plan design varies by state and year.
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First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com.
