Post Sales Solution Consultant, Big Tech/AI

Posted 3 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
160K-185K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role
Lead post-sales technical solutioning for strategic Big Tech/AI customers: design scalable implementations, run proofs-of-concept with Data Science, coordinate cross-functional delivery, translate technical insights to business outcomes, and funnel field feedback into product and go-to-market strategy.
Summary Generated by Built In
Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

Socure is seeking a Post-Sales Solution Consultant, Big Tech/AI to lead complex customer solutioning across implementation and strategic post-sales engagements. In this role, you will partner closely with customers and internal cross-functional teams to design scalable solutions, guide proof-of-concept and delivery efforts, translate technical complexity into business value, and bring field insight back into product and go-to-market strategy.

 

The ideal candidate brings deep consultative and technical credibility, strong customer presence, and experience navigating sophisticated enterprise environments—particularly in identity, fraud, fintech, risk, or related data- and AI-driven domains.

What you’ll do

  • Own post-sales technical solutioning for strategic Big Tech/AI customers, serving as a trusted advisor across implementation and ongoing customer engagements.

  • Partner with customers to uncover business goals, operational constraints, and success criteria, then design scalable solutions that maximize value from Socure’s platform.

  • Lead or support proof-of-concept design and execution in partnership with Data Science, ensuring clear metrics, governance, and measurable outcomes.

  • Coordinate cross-functional teams across Sales, Product, Engineering, Customer Success, and Marketing to drive delivery, manage risks, and keep stakeholders aligned.

  • Translate complex technical concepts, data findings, and product capabilities into clear recommendations for both technical and executive audiences.

  • Bring industry and domain expertise to customer strategies, especially where identity, fraud, risk, analytics, and regulated environments intersect.

  • Funnel field insights back into Product and Product Marketing to influence roadmap, messaging, and future solution innovation.

  • Help elevate the broader Solution Consulting practice by sharing best practices, mentoring teammates, and contributing reusable frameworks or playbooks.

What you’ll bring

  • Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting, ideally in enterprise software or SaaS environments.

  • A track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements.

  • Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments.

  • Ability to synthesize complex technical or statistical observations into clear business recommendations and compelling presentations.

  • Experience acting as a bridge between technical and non-technical stakeholders, with strong executive communication and stakeholder management skills.

  • A customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company.

 

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

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Skills Required

  • Significant experience in solutions consulting, sales engineering, professional services, or customer-facing technical consulting in enterprise software or SaaS
  • Track record of leading enterprise-level engagements with multiple stakeholders and complex technical or operational requirements
  • Strong technical depth across APIs, data flows, analytics, ML/DS-adjacent technologies, and modern software delivery environments
  • Experience designing and executing proofs-of-concept in partnership with Data Science, with clear metrics and governance
  • Ability to synthesize technical or statistical observations into clear business recommendations and compelling presentations
  • Experience acting as a bridge between technical and non-technical stakeholders with strong executive communication and stakeholder management
  • Domain expertise in identity, fraud, fintech, risk, or related data- and AI-driven environments
  • Customer-first mindset with strong ownership, sound judgment, and comfort operating in a fast-paced, mission-driven company
  • Experience mentoring teammates, sharing best practices, and contributing reusable frameworks or playbooks
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The Company
HQ: Incline Village, Nevada
386 Employees
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings. Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

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