Post Audit Operations Analyst

The Analyst, Network Management (Post-Audit Team) supports the successful execution and closeout of pharmacy audits by managing post-audit reporting, electronic and physical documentation, logistics, and communications. This role is responsible for ensuring audit materials are accurate, complete, properly distributed, and well-organized in accordance with internal standards and regulatory requirements. Working closely with auditors, pharmacies, Chains, PSAOs, and internal partners, the Analyst plays a key role in maintaining audit integrity and operational efficiency. 
 

This role is an on-site position Monday - Friday at the CVS Corporate office in Scottsdale, AZ. 

What You’ll Do 

• Generate and distribute initial and final audit reports and post-audit correspondence to pharmacies, Chains, and PSAOs. 

• Perform quality checks and maintain organized audit documentation to support audit closeout and compliance with state and federal laws. 

• Track audit-related logistics, including incoming audit documentation and outbound deliveries, ensuring confirmation and proper filing. 

• Manage the team inbox by filing documentation, routing communications, and ensuring timely responses and handoffs to internal teams. 

• Actively participate in team and department knowledge‑sharing, continuous learning, and process improvement initiatives. 

Why This Role Stands Out 

• Critical to the Audit Cycle: This role is a key contributor to the audit process, ensuring audits are properly progressed, documented, and communicated from start to finish. 

• Hands-On, Process-Focused Work: Ideal for someone who enjoys structured workflows, documentation management, and operational ownership. 

• You’ll be part of a collaborative, supportive team that values continuous learning, open communication, and shared success. 

Required Qualifications 

• 2+ years of experience in administrative, audit, compliance, or operations-focused roles. 

• Demonstrated organizational skills and attention to detail, with the ability to produce accurate, high-quality work. 

• Ability to manage multiple tasks, deadlines, and competing priorities in a fast-paced environment. 

• Ability to work independently, apply sound judgment, and handle constructive feedback. 

• Proactively seeks clarification and follows established escalation paths. 

• Clear and professional written and verbal communication skills. 

• Proficiency with Microsoft Outlook, Excel, and Word. 

• Willing and able to commute to and work on-site at the Scottsdale, AZ office. 

• Familiarity with or willingness to learn tools such as Adobe Pro, Power Automate, AI tools, and SQL. 

• Experience preparing or distributing formal business or legal correspondence. 

• Experience using SharePoint to build and maintain sites, lists, or workflows. 

• 1+ years of direct experience supporting pharmacy audits or working in a regulated healthcare environment. 

• 2+ years of experience in pharmacy operations with patient care background. 

• Active CPhT license or willingness to obtain. 

• High school diploma or equivalent required. 

• Associate’s or Bachelor’s degree in Business, Healthcare Administration, or a related field preferred.