Portfolio Manager
REV Capital is looking for a Portfolio Manager to join our growing team! The Portfolio Manager will manage accounts receivable portfolios while ensuring compliance with company policies and procedures. Reporting to the Collections department, the Portfolio Manager will work with cross-functional teams to spot early warning signs of credit deterioration and minimize manageable losses.
About REV Capital:
REV Capital is the leading provider of full-service factoring services in Canada and the United States, with eight offices across North America! We support thousands of businesses with invoice management, credit underwriting, and collection services. By offering dedicated support and transparent access to the factoring process, we help our clients grow their operations, maintain their competitive edge, and become leaders in their industries.
When you join REV Capital, you are joining a growing team of over 100 professionals assisting clients with the success of their business each day! With a passion for helping others, a focus on diversity and inclusivity, and a flexible environment to grow both professionally and personally, there is no limit to where you can take your career. Ready to take the next step?
About You:
You are a problem solver who finds joy in the details and are results oriented. You remain cool, calm, and collected in a fast-paced environment. You understand the importance of teamwork and communication. You are eager to learn and grow into the best version of yourself!
Responsibilities:
- Manage allocated Accounts Receivable portfolio through efficient and effective collection practices and compliance with company policies and procedures.
- Establish and maintain a professional relationship with customers through efficient collection management and communication.
- Ensure that customer notification and verifications are performed in-line with requirements.
- Use collection and verification queues and call backs in conjunction with aging profile and risk scores to determine calling priorities, with the goal to shorten the days of sale outstanding.
- Establish and maintain a professional relationship with debtors through efficient collection management on receivables and communication.
- Develop and maintain a good understanding of the clients and debtors within the allocated portfolio.
- Identify issues causing delays in payment and work to resolve those issues by partnering with various departments to establish and satisfy criteria required for timely payment.
- Assist with pre- and post-verification requests and ensure that customer verifications are performed in-line with company requirements and processes.
- Keep concise and up-to-date notes in system to reflect the account status; Ensures debtor information is complete and up to date in system.
- Seek to proactively understand the debtors to spot early warning signs of credit deterioration and accounts with low likelihood of collectability and flag these warning signs to the Risk and Credit departments.
- Work in conjunction with the Collections team to ensure that payments are sent, received, and processed on time.
- Minimize manageable losses by proactively monitoring account performance and taking appropriate and timely action.
- Review and create weekly dispute reports, negative reserves, and collection reports; Communicate any concerns noted or adverse performance trends to the assigned Client Relationship Manager in a timely manner.
- Establish and maintain excellent working rapport with internal and external customers.
- Adhere to organizational policies and procedures.
- Participate in conference calls with debtors/clients to help drive resolution.
- Actively participate in providing feedback regarding team development and engagement.
- Perform other duties as assigned.
Qualifications:
- Minimum of 2 year of experience in collections, demonstrating proficiency in collection practices and strategies
- High School Diploma/ GED Required
- Strong interpersonal and communication skills with the ability to establish and maintain professional relationships with customers and debtors, as well as effectively communicate with internal teams
- Ability to manage multiple priorities with competing deadlines in an organized manner
- Strong attention to detail and demonstrated problem-solving skills
- Ability to maintain a high level of effectiveness during times of change by adapting behavior and approaches to changing circumstances
What We Offer:
- Employer matching RRSP – DPSP program
- Competitive compensation plan
- Growth and development opportunities
- Excellent extended medical, dental, and vision benefits plan that is 100% employer paid
Let your journey at REV Capital begin!
What We Do
We are the leading provider of full-service factoring services in Canada and the United States, with seven offices across North America. We support thousands of businesses with invoice management, credit underwriting, and collection services. By offering dedicated support and transparent access to the factoring process, we help our clients grow their operations, maintain their competitive edge, and become leaders in their industries.
At REV Capital, doing business with full transparency isn't just a selling proposition, it's a core belief. That’s why we offer our clients complete visibility into every transaction on their account. Find out when your receivable is closed, whether we've received non-funded payments, and how much you pay on every invoice. If you ever need any clarification, your Client Relationship Manager is always a phone call away.
*REV Capital is a tradename used by Baron Finance Incorporated
