Portfolio Analyst

Te Tākinatanga | Our Story   

Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao.

Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou.

He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha.

Kei te whakawhanake mātou i ā mātou mahi ake, i ngā ara hoki e whai hiko ai a Aotearoa, kei te kōkiri kia tukua te hiko tukurua, ā, kei te whakaputa i tētahi wheako matihiko mō ā mātou kiritaki kāore anō kia kitea i tēnei whenua.

He tīma kotahi mano mātou nō ngā hau e whā, e ngākau nui ana ki ā mātou mahi, e aroha ana tētahi ki tētahi, e ako ngātahi ana, e whakapono tahi ana ki ā mātou tikanga ārahi: mā te manaaki kia toa, ka mana te katoa.

At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power and telecommunications company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and improving quality of home lives for our customers. A team of 1000+ from all walks of life who love what we do, look out for each other, and learn from one another every day, we’re stoked to be guided by our tikanga: we touch lives to make life better.

The Portfolio Operations team is crucial for driving revenue growth and cost optimisation. In this role, you’ll coordinate and participate in ensuring accurate and reliable energy reconciliation, submission, and settlement across electricity and gas. You’ll also support the broader Portfolio Operations team as required, including closer partnership with the Network Reconciliation team. Key responsibilities include implementing best practice initiatives to drive transformative change, maintaining effective processes and documentation, and proactively identifying portfolio risks and opportunities to maximise retail revenue and optimise costs. Additionally, you’ll ensure data integrity between systems and develop models to explore opportunities from regulatory frameworks .

To be successful, you’ll need an analytical mindset, strong attention to detail and a commitment to high accuracy. You should be accountable for team results, flexible in your approach, and a strong collaborator who enjoys working in cross-functional teams. A can-do attitude and willingness to try new approaches are essential. Your focus will be on cost management, process optimisation, and value creation, all of which impact EBITDAF. You’ll also be responsible for maintaining revenue and cost forecasts, ensuring compliance with regulatory frameworks, and contributing to monthly reviews of Portfolio Operations and costs.

How you’ll be successful

• Analytical mindset in utilising data to drive improvement.
• With a high level of accuracy and strong attention to detail you will appreciate the value of distilling complex problems into easy to understand, tangible outcomes.
• Be accountable and responsible for your team results through high performance team culture.
• Flexible in approach demonstrated by willingness to take on new challenges.
• You are a collaborator that loves pulling together and working in cross functional teams to deliver results.
• You have a can-do attitude and love trying new approaches to have a crack.
• You will focus and deliver on cost management, process optimisation and value creation – all of which impacts our EBITDAF.

He kōrero anō I Extra Information 

You’ll report to Narinder Kumar (Manager Portfolio Operations), who brings a strong focus on empowering the team to take ownership. The Portfolio Operations team is tight-knit, values fresh thinking, and is genuinely excited to welcome someone who’s ready to step in and make a real impact.

If you’ve got the right attitude, technical expertise and a solid foundation of skills, we’ll support your development — whether that’s diving deeper into Excel, Power BI, Databricks (SQL/Phyton) or getting to grips with the Electricity and Gas industry. If you’re keen to bring your skills to a team that values your perspective and wants you to succeed, we’d love to hear from you. 

We’re keen to welcome a new Portfolio Analyst soon so if this sounds like a bit of you, apply now as applications close Thursday the 5th of February

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.