Pools Supervisor

Posting Close DateApplicants must submit their completed application by 09-20-2026 at 11:59 p.m. MSTApplication and Special InstructionsAPPLICATION REQUIREMENT: As part of the online application process, all applicants are required to submit an updated resume that clearly details their experience directly related to the daily operations, staffing, and programming of swimming pools, splash pads, and aquatic facilities.
Candidates selected for hire must successfully pass the following:
• 39-Month Motor Vehicle Record Review
• AZDPS/FBI Fingerprint Criminal History Check
• Background Investigation
• Ability to obtain a Cardiopulmonary Resuscitation (CPR) with AED and First Aid Certification within 90 Days of hire and must be maintained throughout employment
• Starfish Aquatics Instructor must be obtained within 6 months of hire
• Starguard Elite - Must be obtained within 12 months of hire
• Aquatic Facility Operator from the National Recreation and Parks Association within one (1) year of passing your initial probation
• Certified Pool Operator from National Pool and Hot Tub Alliance within one (1) year of passing your initial probation
RECRUITER CONTACT INFORMATION: Should you have any questions related to this recruitment process, please contact Sandra Fata at [email protected]Position Specific Summary

The Pools Supervisor oversees the daily operations, staffing, safety, programming, and facility conditions of assigned City swimming pools, splash pads, and aquatic facilities. The position ensures the delivery of safe, high-quality aquatic programs and services; compliance with applicable health and safety requirements; appropriate water quality and facility standards; and effective supervision and development of aquatics personnel.

Work is performed under the supervision of the Aquatics Superintendent. This position exercises direct supervision over assigned non-permanent aquatics personnel.

Duties and Responsibilities

• Oversees daily operations of assigned aquatic facilities and supervises assigned personnel, including scheduling and assigning work; training and staff development; monitoring and evaluating performance; addressing performance deficiencies; approving and monitoring employee timekeeping; and participating in recruitment, selection, hiring, corrective action, and other personnel processes consistent with City policies and procedures.
• Monitors and ensures compliance with City policies, aquatic safety standards, applicable health and safety requirements, emergency action procedures, and established operational protocols. Conducts or coordinates routine facility and safety inspections and ensures identified deficiencies are appropriately documented, reported, and addressed.
• Coordinates and evaluates emergency preparedness, including staff in-service training, emergency action plans, rescue readiness, safety drills, incident response, and required documentation. Ensures staff certifications and training requirements remain current.
• Oversees the delivery of aquatic programs and services, including swim lessons, competitive and recreational aquatic activities, special events, rentals, and other assigned programs. Plans, schedules, monitors, and evaluates programs to support safety, quality, participation, operational efficiency, and community needs.
• Monitors pool water quality and aquatic facility operating conditions; reviews required water chemistry and operational records; coordinates corrective action and maintenance needs; and ensures facilities are operated in accordance with applicable standards, regulations, and Department procedures.
• Assists with development and monitoring of assigned operating budgets; monitors expenditures; requisitions supplies and equipment; maintains appropriate inventory and records; and identifies operational and capital equipment needs.
• Maintains accurate operational, personnel, training, certification, safety, incident, program participation, facility, and other required records; prepares reports and analyzes operational information to support management decisions and regulatory or Department requirements
• Responds to questions, concerns, and complaints from participants, parents, community members, and other stakeholders; investigates issues and resolves or recommends corrective action consistent with City and Department policies.
• Maintains the Starguard Portal for staff records and work within the scheduling program, Digiquatics
• Recommends and assists in the implementation of goals and objectives; Assists with pool rentals by providing customer service, collecting payments, scheduling, and verifying insurance.
• Performs all other duties and tasks as assigned.

Working Conditions

 Indoor and outdoor work with some exposure to physical, ergonomic, or emotional hazardous environment.

All duties and responsibilities listed are subject to change. MINIMUM QUALIFICATIONSEducationHigh school diploma or equivalentExperienceOne (1) year of relevant experienceEquivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

License/CertificationsPreferred QualificationsPREFERRED QUALIFICATION:
One (1) year of experience as a lifeguard and swimming instructor
One (1) year of experience teaching and leading aquatic programs/classes
One (1) year of Supervisory Experience
Starguard Instructor, American Red Cross LGI or its equivalency
Starfish Aquatics Instructor, American Red Cross WSIT or its equivalency Aquatic Facility Operator from National Recreation and Parks Association
Certified Pool Operator from National Pool and Hot Tub Alliance
Valid and Unrestricted Arizona Class D Driver LicensePOSITION DETAILSJob ProfileJ3305 - Pools Supervisor

View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation GradeG104Hourly Range$19.97 - 29.95 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)Non-ExemptPosition TypeRegularTime TypeFull timeDepartmentParks and RecreationDepartment Linkhttps://www.tucsonaz.gov/Departments/Parks-and-RecreationBackground Check

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT USBenefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.  The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). 

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected].

Recruiter NameErin GallegoRecruiter Email[email protected]

For general Human Resources questions please contact 520-837-4190.