Polish Back Office Email Support

Posted 18 Days Ago
Be an Early Applicant
Thessaloniki, GRC
In-Office
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide Polish-language back-office email support for a video game platform. Responsibilities include resolving customer issues, communicating clearly in writing, applying problem-solving and critical-thinking skills, contributing to team initiatives, sharing feedback, and supporting colleagues. The role requires fluent Polish, good English, empathy, communication ability, customer focus, and comfort with technology and social media.
Summary Generated by Built In

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!


We are offering a great work experience in amazing Thessaloniki, Greece, for a role as a Polish Back Office Email Support for Video Game Platform.


Why this role is great for your professional and personal development:

  • Live in Greece and embrace multicultural experiences
  • Represent a global brand of a Video Game Platform
  • Fast-track career development opportunity

How your day-to-day in this role would look: 

Specialist training for the product/service, which will be a vibrant and innovative video game platform
You will:

    • Act as a key participant within the internal team and wider Company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
    • Problem-solving and critical thinking skills
    • A passion for problem-solving, with the customer's interest and satisfaction being the primary goal
    • Social Media Savvy
    • Ability to effectively and correctly communicate verbally and in written format

Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Polish, good English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert


Benefits

By joining this role, this is what you can expect:

  • Joyful Greece
  • Skyrock Growth starting with a permanent contract
  • Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)
  • Guardians of Wellness: Private health insurance from day 1

Relocation Package is included:

  • Flight to the Future: Paid flight expenses
  • First-Class Arrival: Airport pick-up and settling assistance
  • Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks
  • Finding your place: Real Estate agency support to find accommodation + agency covered by the company
  • Language Safari: Complimentary Greek lessons
  • Active & Awesome: Free sports activities

Employee events, nature escapes, free snacks and coffee in the office, and cultural events await! 

Make it your Next Job Without Boundaries!


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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World


Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.


Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.


Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.


Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Skills Required

  • Fluent Polish
  • Good English
  • Strong written and verbal communication skills
  • Problem-solving and critical-thinking skills
  • Customer-focused and empathetic approach
  • Technology proficiency or willingness to learn new technology
  • Social media familiarity
  • Previous customer support experience
Am I A Good Fit?
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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