We are seeking a talented individual to join our Marsh Portfolio Solutions (MPS) team at Marsh. This role will be based in Norwich on a hybrid model, requiring at least three days a week in the office.
The successful candidate will play a crucial role in managing projects, working independently, and collaborating with various stakeholders across the company.
This is an extremely interesting and varied technical role, which will provide the successful candidate with fantastic exposure across a number of key business areas. The work is both complex and challenging, allowing you to become a real subject matter expert within your field. Whilst the work can be technically challenging the role would really suit someone looking to develop themselves both in terms of insurance knowledge and career advancement.
We will count on you to:
- Maintain an advanced understanding of the insurance industry and external regulatory environment and their procedural or operational implications for brokers and businesses.
- Work closely with the Account Executives, Brokers, Transactional Team, Claims team and Technical Support Analysts to draft, check and validate slips, contracts and endorsements to a high standard.
- Support brokers in the structure and design of MPS facilities producing Market Reform Contracts (MRC) and supporting documentation in accordance with latest Delegated Authority templates and MRC requirements.
- Link up with the Account Executives based in the London or Norwich offices (or elsewhere) as may be required.
- Be a point of contact for technical insurance questions from all sources and apply judgment as to who and when to escalate further as may be required.
- Strategise own workload to meet individual SLA, KPI and Quality targets.
- Train and assist lower level employees with their work as may be required.
What you need to have:
- ACII or be working towards.
- Knowledge of all Microsoft Office products with heavy reference to Excel, Word, and PowerPoint. The ability to pick up new systems quickly.
- High attention to detail.
- Highly organised and methodical in approach.
- Ability to work under pressure, with a desire to develop relationships and grow as an insurance expert.
- Good communication skills.
What makes you stand out?
- Previous or current experience working for an Insurance Broker in particular previous or current Delegated Authorities experience
- Knowledge of Lloyd’s of London and its systems and processes.
- Legal qualifications or contract drafting experience.
- Audit, Quality Assurance, Governance or similar experience.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- ACII qualification or working towards ACII
- Proficient with Microsoft Excel, Word and PowerPoint
- High attention to detail
- Highly organised and methodical approach
- Ability to work under pressure and manage competing priorities
- Good communication skills
- Previous or current experience at an insurance broker, especially Delegated Authorities
- Knowledge of Lloyd's of London systems and processes
- Legal qualifications or contract drafting experience
- Audit, Quality Assurance, Governance or similar experience
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
