Job Description:
Old Republic Title helps Americans protect their property rights while providing peace of mind for one of the largest investments they’ll make.
We are adding a Policy Typist to our team. The successful candidate for this position is capable of reviewing, billing and finalizing lender, owner and other types of final title policies. In addition to being an outstanding keyboarding professional, you will have had exposure and knowledge in the title industry. This is not an entry-level position but does require experience in title policies.
This is a remote position but MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Review closing documents and commitments provided by closing group/agents for completeness and accuracy.
- Type and/or review all products offered within the department (various types of final policies, replacement policies and servicing policies).
- Ability to manage work queues and keep policies delivered to customers within client service level agreements.
- Monitor files for completeness of lien clearance package, recognizing missing items.
- Monitor files for receipt of funds prior to issuing policy.
- Handle general internal customer inquiries without assistance in a timely manner as presented through direct email or group managed email box.
- Resolve problem files in a timely manner or elevate to appropriate manager or risk management.
- Ability to understand and run various reports for clients to keep flow of orders moving and removing aged open orders.
- Consistently meet and/or exceed minimum production goals set for the position.
- Communicate with coworkers, management, clients and others in a courteous and professional manner.
- Must be personable, positive and a professional representative of the Company.
- Regular consistent attendance is required.
- Ability to accept supervision.
- Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
- Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
- Ability to work overtime as requested and approved by supervisor.
- Perform other duties as assigned by supervisor.
KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:
- MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize and handle multiple projects.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office Suite and Outlook.
- Strong working knowledge of title information, easements, leases, legal descriptions, vesting issues, legal terminology and documents.
#Li-KT1
Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer
Skills Required
- Must have policy typist experience in Kentucky, Ohio, West Virginia & Michigan
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to prioritize and handle multiple projects
- Strong attention to detail and organizational skills
- Strong working knowledge of title information and legal terminology
What We Do
Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country. *Members of the Group are: Old Republic National Title Insurance Company and American Guaranty Title Insurance Company. OUR MISSION Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.
