The Policy Services Specialist is responsible for supporting the administration and servicing of insurance policies throughout the policy lifecycle, including submission processing, binding support, inspections, policy changes, endorsements, renewals, cancellations, and policyholder communications. The position also supports the preparation and delivery of policy notices and other required documentation in accordance with company procedures and regulatory requirements.
The Policy Services Specialist works directly with brokers, policyholders, underwriters, and internal departments to respond to service requests, resolve routine issues, and maintain accurate policy records on a timely basis.
Requirements:
- Associate's degree or equivalent combination of education and relevant work experience.
- Proficiency with Microsoft Office applications and the ability to learn new systems and technology platforms.
Our Benefits Include:
- 100% employer-paid medical, dental, and vision insurance for employees.
- 401(k) plan with 100% immediate vesting and a 4% company match.
- Paid time off (PTO) and paid holidays.
- Life, disability, critical illness and accident insurance.
- Employee Assistance Program (EAP).
- Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
- Tuition reimbursement.
- Fitness reimbursement and various additional quality-of-life benefits.
Skills Required
- Associate's degree or equivalent combination of education and relevant work experience
- Proficiency with Microsoft Office applications
- Ability to learn new systems and technology platforms
What We Do
Applied Underwriters® is a global risk services firm helping business and people manage uncertainty through its business services, insurance, and reinsurance solutions. As a company, we truly operate differently within our business sector. Every aspect of our products and services are managed under one roof. No outsourcing means we deliver the highest level of service for our customers. Applied Underwriters has one of the highest customer retention rates in the industry - a success directly attributed to our employees and their high level of commitment, hard work, and ambition.
