Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Why this role is important to us
At Experian, policy governance helps ensure we operate, responsibly, and follow our strategic goals. As our Policy Enablement Manager, you'll help evolve our Global Policy Framework. You'll guide digital innovation and help colleagues across the business better understand and apply policy requirements. We will achieve this through technology, automation, and AI.
This is a home based role reporting into our Senior Controls Advisory Manager.
Work that matters – What you'll do
- Lead the operational delivery and continuous improvement of Experian's Global Policy Framework, standards and policy lifecycle.
- Partner with Executive Risk Owners and Policy Owners, providing governance expertise and guidance throughout the policy lifecycle.
- Promote the development of AI-enabled services, including the Global Policy Assistant, to enhance employee access to policy guidance.
- Identify opportunities to improve governance through automation, digital technologies and process optimisation.
- Monitor policy performance, manage business change impacts and lead programs that improve efficiency, consistency and partner experience.
Qualifications
What you'll need to bring to the role & Experian
- Experience in policy governance, operational risk, internal controls, governance or enterprise risk management.
- Track record delivering business transformation, continuous improvement or operational excellence projects.
- Strong stakeholder management skills and able to engage with senior leaders across a global organisation.
- Experience implementing AI-enabled services, governance technologies or digital solutions would be advantageous.
- Programme, planning and project management capability meeting strategic priorities to achieve operational delivery.
More about you
- Strong background in policy governance, operational risk, controls or enterprise risk management, with the ability to apply governance principles pragmatically.
- Credibility to influence senior leaders and build trusted relationships.
- Planning, project management and continuous improvement skills, from concept through to implementation with self motivation to manage competing priorities
- Technology and AI savvy, with experience advocating GPT-enabled tools, automation and digital solutions to enhance governance, efficiency and employee experience.
Benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include pension, Bupa healthcare, Sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Internal Grade D/EB8
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
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Experian Careers - Creating a better tomorrow together
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Skills Required
- Experience in policy governance, operational risk, internal controls, governance or enterprise risk management.
- Track record delivering business transformation, continuous improvement or operational excellence projects.
- Strong stakeholder management skills and ability to engage with senior leaders across a global organisation.
- Programme, planning and project management capability to meet strategic priorities and deliver operationally.
- Experience implementing AI-enabled services, governance technologies or digital solutions.
- Technology and AI savvy, including advocacy or experience with GPT-enabled tools, automation and digital solutions.
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
