Policy Administrator

For over 30 years, APRIL International has specialised in providing innovative international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses worldwide. With teams operating across Asia, Europe, and the Americas, we are committed to ensuring our members have access to the best care, no matter where they are.

As part of the APRIL Group, an insurance specialist with 3,000 staff members in 20 countries, we are dedicated to simplifying insurance and delivering exceptional customer experiences.

To sustain the company's growth and expand our services, we are currently looking for a Policy Administrator.

You will work at a regional level and enjoy multicultural teamwork. You will coordinate with many departments/relevant stakeholders in the company as you’re in the middle of the process. It’s a shortcut to learning all the health insurance process at once!

Duties & Responsibilities:

• Manage the workload by prioritizing and dispatching incoming documents/ invoices (emails and mail)
• Assess information from the application for policy reinstatement for completeness and accuracy
• Issue Medical insurance policies for clients
• Manage proactively the policy issuance case using our system and communicate with all relevant departments
• Provide clients with quality advice and make helpful recommendations.
  

Your Profile:

• Bachelor’s degree in any field
• A first relevant experience in health insurance would be a strong plus
• Communication in English must be very fluid as there will be plenty of exchange with international colleagues and clients
  
• Excellent oral communication, interpersonal and analytical skills
• Customer-oriented, problem-solving, and multitasking
• Able to adapt to a fast-paced work environment
• Knowledge of Computer PC, MS-office, Internet, E-mail

What we offer:

• A fun and stimulating work environment where there is space to learn and grow
• The opportunity the be part of a fast-growing, entrepreneurial, and extremely dynamic company
• The possibility to gain knowledge and experience in the promising sector of Health Insurance.

By submitting an application you indicate that you have read and accept the terms of the APRIL data privacy notice available at https://assets.april.fr/april-international/Documents/files-april-asia-privacy-notice-applicants.pdf and the Bamboo HR LLC privacy policy available using the link at the bottom of this page.