The Role
Performs functional, regression, integration, API, and end-to-end testing while coordinating PMO activities across projects and releases. Maintains project, QA, defect, risk, dependency, and release-readiness trackers; reviews requirements; manages defects in JIRA; coordinates stakeholders; supports production validation and root-cause analysis; and contributes to quality gates, process improvements, and release governance.
Summary Generated by Built In
Job Description – PMO + QA Analyst
Role: PMO + QA Analyst
Experience: 1–3 Years
Location: Bengaluru
Employment Type: Full-time
About the Role
We are looking for a PMO + QA Analyst who can work across Project Management and Quality Assurance functions. The role requires a combination of QA execution, project coordination, release management, stakeholder coordination, reporting, and quality governance.
The candidate will work closely with Product, Engineering, QA, and Business teams to ensure features and projects are delivered on time and with the expected quality.
The ideal candidate should be comfortable managing multiple workstreams, tracking project progress, identifying risks and dependencies, coordinating with stakeholders, and independently driving QA activities for assigned features/releases.
Key ResponsibilitiesPMO & Project Management
- Track project, sprint, feature, and release timelines.
- Maintain project trackers, sprint trackers, dashboards, and action-item trackers.
- Monitor progress against planned timelines and highlight deviations.
- Track risks, assumptions, issues, dependencies, and blockers (RAID).
- Coordinate with Product, Engineering, QA, and other stakeholders to ensure timely completion of activities.
- Follow up on pending tasks and ensure closure of action items.
- Coordinate sprint planning, daily stand-ups, retrospectives, release discussions, and project meetings.
- Track feature readiness across different stages of the SDLC.
- Monitor dependencies between Product, Development, QA, vendors, and other teams.
- Prepare and circulate regular project/sprint status reports.
- Escalate risks, blockers, and timeline concerns to relevant stakeholders.
- Support planning and tracking of multiple projects/releases simultaneously.
QA & Quality Assurance
- Review PRDs, user stories, functional requirements, and acceptance criteria.
- Identify requirement gaps, ambiguities, edge cases, and dependencies before development/testing.
- Prepare and review test scenarios and detailed test cases.
- Execute and coordinate functional, regression, smoke, sanity, integration, and end-to-end testing.
- Perform API testing using tools such as Postman.
- Validate UI, API responses, business rules, validations, and end-to-end workflows.
- Log detailed defects in JIRA with clear steps to reproduce, expected vs actual results, severity, and supporting evidence.
- Track defects through the complete lifecycle and coordinate with Development/Product teams for resolution.
- Perform defect retesting and regression after fixes.
- Validate fixes across relevant environments.
- Monitor QA progress and identify testing risks or gaps.
- Maintain QA metrics such as test execution status, defect status, open blockers, and release readiness.
- Support production issue investigation and RCA activities.
- Ensure adequate regression coverage before releases.
Release & Production Readiness
- Coordinate QA activities for planned releases.
- Track feature readiness across Development, UAT, Pre-Production, and Production environments.
- Ensure required QA activities and documentation are completed before release.
- Track test execution, open defects, blockers, and pending dependencies before release.
- Coordinate QA sign-off/release readiness with relevant stakeholders.
- Support production deployment validation and post-release verification.
- Track production issues and ensure appropriate RCA and closure.
- Maintain release documentation, test reports, and sign-off records.
Quality & Process Improvement
- Identify gaps in existing QA and project execution processes.
- Recommend improvements to testing, tracking, documentation, and release processes.
- Ensure standard QA and PMO processes are followed across projects.
- Identify recurring defects, process gaps, and quality risks.
- Contribute to improving test coverage and release quality.
- Help establish and maintain project and QA metrics.
- Support implementation of quality gates and production-readiness checks.
Required Skills
- 1–3 years of experience in QA, PMO, Project Coordination, or a combination of these.
- Strong understanding of SDLC, STLC, Agile/Scrum, and software delivery lifecycle.
- Hands-on experience with functional and regression testing.
- Experience in API testing using Postman or similar tools.
- Good knowledge of JIRA and project/task tracking.
- Strong knowledge of Excel / Google Sheets and reporting.
- Good understanding of defect lifecycle and release management.
- Ability to review requirements and identify gaps.
- Strong communication and stakeholder-management skills.
- Ability to manage multiple projects, features, and priorities simultaneously.
- Strong analytical and problem-solving skills.
- Excellent documentation and follow-up skills.
Good to Have
- Knowledge of SQL/MongoDB.
- Experience with automation tools such as Selenium, TestNG, Karate, or REST Assured.
- Basic understanding of performance/load testing.
- Experience with CI/CD tools such as Jenkins.
- Experience with monitoring/logging tools such as Kibana.
- Experience working with API-driven products.
- Experience in FinTech, Banking, SaaS, or enterprise technology products.
- Understanding of production-readiness and release-governance processes.
Key Competencies
- Ownership: Takes responsibility for assigned features, releases, and deliverables.
- Coordination: Effectively works with Product, Development, QA, and Business teams.
- Attention to Detail: Identifies requirement, testing, and process gaps.
- Communication: Clearly communicates progress, risks, blockers, and dependencies.
- Problem Solving: Investigates issues and drives them toward resolution.
- Planning: Can prioritize and manage multiple activities simultaneously.
- Quality Mindset: Focuses on preventing issues rather than only identifying defects.
- Execution: Ensures planned activities are tracked through completion.
Success in This Role
The person should be able to independently:
- Drive QA activities for assigned features/releases.
- Maintain accurate project and QA trackers.
- Identify and escalate risks, blockers, and dependencies.
- Coordinate effectively with Product, Engineering, QA, and other stakeholders.
- Ensure testing and release activities are completed on schedule.
- Provide clear visibility into project status, quality status, and release readiness.
- Contribute to improving the overall QA and project execution process.
Skills Required
- 1-3 years of experience in QA, PMO, project coordination, or a combination of these
- Understanding of SDLC, STLC, Agile/Scrum, and software delivery lifecycles
- Hands-on experience with functional and regression testing
- Experience with API testing using Postman or similar tools
- Knowledge of JIRA and project/task tracking
- Knowledge of Excel or Google Sheets and reporting
- Understanding of defect lifecycle and release management
- Ability to review requirements and identify gaps
- Strong communication and stakeholder-management skills
- Ability to manage multiple projects, features, and priorities simultaneously
- Strong analytical and problem-solving skills
- Excellent documentation and follow-up skills
- Knowledge of SQL or MongoDB
- Experience with Selenium, TestNG, Karate, or REST Assured
- Basic understanding of performance or load testing
- Experience with CI/CD tools such as Jenkins
- Experience with monitoring or logging tools such as Kibana
- Experience working with API-driven products
- Experience in FinTech, banking, SaaS, or enterprise technology products
- Understanding of production-readiness and release-governance processes
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The Company
What We Do
Signzy is a market-leading platform that is redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses - using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering totally customizable workflows. It gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets. Signzy is enabling 10 million+ end customer and business onboardings every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a strong global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and it has a strong presence in Mumbai, New York, and Dubai.
