Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
About the Role
We’re looking for a PMO to oversee end-to-end software development projects and ensure timely, high-quality delivery. This role will drive agile practices across global product and engineering teams, optimize workflows, and enhance overall team productivity through effective coordination and resource management.
Key Responsibilities
- Manage the full lifecycle of software development projects, ensuring progress and quality.
- Develop project plans, coordinate cross-functional resources, identify risks, resolve issues, and deliver results.
- Drive and implement agile practices across international product and engineering teams, continuously optimizing management processes to improve business satisfaction.
- Optimize resource allocation based on business and R&D needs to continuously enhance the overall productivity of the development team.
Requirements
- Fluent in English (spoken and written); able to use English as a working language (required).
- Bachelor’s degree or above, with at least 3 years of project management experience in the Internet industry.
- PMP, PRINCE2, or ACP certification is preferred.
- Strong ability to learn quickly, communicate effectively, coordinate across teams, and solve problems.
- Proficient in using common project management systems such as Jira, Workday, and Notion.
- Familiar with AI assistants and automated workflows, including using GPT / Zapier / Make for daily and weekly reports as well as data synchronization.
- Nice to have: experience with common AI agents and workflow tools such as Dify and n8n.
Top Skills
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations
