The Role
Manages the end-to-end U.S. Partner and Managing Director performance-management process, including annual planning, communications, SOPs, stakeholder coordination, reporting, Oracle data readiness, calibration support, and M&A integration. The role partners with HR, technology, analytics, finance, and business leaders, supervises an offshore senior associate, and improves program timelines, tooling, and participant experiences.
Summary Generated by Built In
Grant Thornton is seeking a PMD Talent Effectiveness Manager to join the team. Approved office locations can be found below.
Grant Thornton is seeking a Partner/Managing Director (PMD) Talent Effectiveness Manager to join the team.
The PMD Talent Effectiveness Manager is responsible for the end‑to‑end facilitation and operational delivery of the U.S. PMD (Partners/Managing Directors) performance management process. Reporting to the Associate Director, Engagement & PMD Talent Effectiveness, this role translates PMD performance strategy into clear plans, timelines, communications, and execution rhythms for the U.S. firm. The Manager partners closely with the Go-To-Market (GTM) organization (scorecard strategy and design owner) and internal stakeholders (e.g., HRIS, People Experience, Service Line Operations, Quality) to ensure accurate, timely, and well‑governed execution of the PMD performance lifecycle.
This role is operational and program‑management focused: establishing cadence, ensuring tooling and data readiness (e.g., Oracle inputs), coordinating operational processes, communications, reporting/insights, and maintaining PMD program content. The Manager supervises an INDUS‑based Global TE Senior Associate to delegate and quality‑assure tactical work.
Responsibilities:
- Own annual PMD performance calendar and execution plan, including milestones, dependencies, risks, and cutovers
- Create annual PMD cycle announcements, instructions, FAQs, guidance, toolkits and leader/evaluator materials
- Maintain operational playbook of Standard Operating Procedures, timelines, roles/RACI, and decision logs across shared repositories
- Coordinate leader and participant briefings, including slides, agendas, and run of show, and logistics with internal stakeholders
- Triage PMD performance support inquiries for timely, accurate routing and resolution
- Partner with the office of the COO and GTM to operationalize the scorecard, confirming data definitions, timelines, and downstream impacts
- Partner with the office of the COO, HRIS/Technology, Analytics, and Finance to deliver accurate, timely PMD data and reporting
- Support M&A integration efforts for PMD performance, ensuring people, processes, and systems are aligned
Additional responsibilities:
- Lead cycle retrospectives and apply external performance-enablement best practices to improve timelines, tooling, communications, clarity, quality, and speed
- Manage the INDUS-based Global TE Senior Associate across US PMD TE, US Promotions, and Global Core Succession
- Align PMD performance and rewards timelines and processes with Total Rewards
- Train and enable HRBPs on core PMD processes, including calibration facilitation
- Own business requirements and usability validation for PMD Oracle forms
- Promote knowledge sharing and best practices across the team and the organization
- other duties as assigned
The ideal candidate will possess:
Personal characteristics:
- Business‑minded performance management professional who excels at program and process management: planning, coordination, and follow‑through
- Operationally rigorous, detail‑accurate, and deadline‑reliable in a fast‑moving, matrixed environment
- Analytical, comfortable with metrics and translating data into clear decisions, timelines, and stakeholder guidance
- Concise, audience‑aware communicator who can write, edit, and sequence communications that drive clarity and action
- A strong collaborator across cross-functional teams
- reputation for discretion, confidentiality, and strong attention to detail
- Displays empathy, curiosity, and passion for creating meaningful employee experiences
Experience, skills and abilities:
- 5+ years of progressive experience in performance management, program management, operations, or organizational effectiveness. Experience with PMD or senior leaders and within professional services preferred
- Hands‑on experience building and managing complex program plans (e.g., Smartsheet), SOPs, and process documentation
- Solid data and reporting skills (Excel/Power BI or similar) and experience supporting system data readiness (e.g., Oracle workflow inputs/validations)
- Proficiency with MS Office, SharePoint/Teams, and intranet content maintenance
- Strong written and verbal communication skills across stakeholder populations
- People management experience preferred
The base salary range for this position is between $112,000 and $150,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
About UsAt Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the TeamThe team you’re about to join is ready to help you thrive. Here’s how:
• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers
Here’s what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
- Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
- Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [email protected].
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
Skills Required
- 5+ years of progressive experience in performance management, program management, operations, or organizational effectiveness
- Experience building and managing complex program plans, such as Smartsheet plans
- Experience creating SOPs and process documentation
- Solid data and reporting skills using Excel, Power BI, or similar tools
- Experience supporting system data readiness, including Oracle workflow inputs and validations
- Proficiency with Microsoft Office, SharePoint, Teams, and intranet content maintenance
- Strong written and verbal communication skills across stakeholder populations
- Experience with Partners or Managing Directors and within professional services
- People management experience
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The Company
What We Do
Grant Thornton Gibraltar is a leading professional services firm established in 1995. It serves private individuals and public companies listed on international stock exchanges, with experienced teams supporting local and international clients. Its offerings include audit and assurance, business services, payroll, advisory, tax, accounting, and financial services. The firm also helps organizations grow and develop by addressing their accountancy and business needs.
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