The Sr Staff System Administrator and Business Analyst, will lead and drive our enterprise-wide PLM platform and ensure it aligns with business goals and technical needs. This strategic role involves bridging the gap between business needs and PLM systems. They analyze existing processes, identify areas for improvement, and translate business requirements into technical specifications for the PLM tool. This includes providing training and support to users, documenting processes, and ensuring that the PLM system is effectively integrated with other enterprise systems.
A PLM (Product Lifecycle Management) Business Analyst role is to combine business expertise with a deep understanding of PLM systems and processes to improve product development and manufacturing workflows. They bridge the gap between business needs and technical solutions, ensuring PLM implementations align with the overall business strategy.
In addition to this Role, System Administrator is responsible for the overall management, maintenance, and support of the PLM system, ensuring its optimal performance and effective use by the organization. This includes tasks like user management, system configuration, data management, and troubleshooting. They also play a crucial role in integrating PLM with other systems and collaborating with various teams. By leveraging the strengths of both Six Sigma and Agile, organizations can optimize their PLM processes to deliver high-quality products efficiently and responsively.
Responsibilities:
Analyze existing business processes related to product lifecycle management.
Understand how PLM processes are currently being used and identify areas for optimization. System Administrators are responsible for managing the flow of data within the PLM system, including importing, exporting, and ensuring the integrity of the data.
Configure and maintain PLM systems to ensure optimal performance and reliability.
Recommend solutions within the PLM system to address business needs and improve efficiency.
Manage system settings, user permissions, and access controls as well as ensure that the PLM system meets relevant compliance requirements and that security measures are in place to protect data.
Monitor system performance and proactively identify and resolve issues.
Troubleshoot technical problems and provide support to users.
Plan and execute system upgrades and apply patches to keep the PLM system up-to-date and secure.
Test new releases and patches to ensure compatibility and functionality.
Oversee data integrity and security within the PLM system.
Create and maintain technical documentation for system configurations and processes and procedures.
Provide training and support to users on system functionalities and best practices.
Work with stakeholders to understand their needs and translate them into specific requirements for the PLM system.
Verify that product data is accurately reflected in the PLM system and used consistently across different processes.
Work closely with IT developer and other teams to ensure the PLM system is integrated with other enterprise systems.Review each incremental development and deployment.
Escalating, coordinating with PLM ISV on PLM OOTB Issues.
Bachelor’s/BS with 10+ years of experience in Information Technology, Business, & Computer Science.
10+ years of experience in PLM such as PTC SysAdmin and BA roles.
Strong proficiency in PTC PLM applications, including Windchill Premium, Advance modules, Thingworx, Creo, AML/SUMA, and Reporting engines.
Proven experience in dealing with large-scale complex PLM IT projects.
Strong understanding of Engineering, Suppliers, Quality, Reliability processes such as CAD, Part, BOM, Doc, Issue, Audit, Compliance, Reports management capabilities
10+ years of experience in SysAdmin and BA including Develop and implement process improvement strategies to enhance efficiency and productivity.
Proficient in brown belt and black belt SixSimga framework and Agile process/ tools, like Minitab or JMP for data analysis and process control.
Preferred Qualifications:
Solid understanding of semiconductor industry processes and business requirements.
Certifications related to specific PLM systems, such as PTC Windchill Certified Professional, can be advantageous.
Use of DMAIC (Define, Measure, Analyze, Improve, Control): A structured approach for improving processes.
Familiar with Software for visualizing and analyzing process flows, such as Visio.
Skills:
Ability to communicate effectively with stakeholders, both technical and non-technical, and to build relationships.
Experience in process mapping and analysis.
Ability to identify problems, analyze data, and develop effective solutions.
Understanding of business processes and PLM systems: Windchill Premium, Advance, Quality and Audi, AML & Supplier and Compliance modules
Familiarity with PLM processes and systems, including BOMs (Bill of Materials), revision control, and change management.
Experience with project management methodologies and best practices.
Strong technical expertise in PLM systems, such as PTC Windchill
Experience in PTC Windchill system administration and configuration.
Problem-solving and analytical skills.
Analyze existing business processes related to product lifecycle management.
Map and document processes to identify areas for improvement and optimization.
Collaborate with stakeholders to gather and document business requirements for PLM solutions.
Facilitate workshops and meetings to drive process optimization initiatives.
Support change management efforts to ensure successful adoption of new processes and technologies.
Communicate changes and provide training to users and stakeholders.
Monitor and evaluate the effectiveness of business processes and PLM solutions.
Provide regular reports and recommendations to management on process performance.
Ability to work collaboratively with cross-functional teams and Scrum Master.
Excellent interpersonal skills. and facilitation skills.
Top Skills
What We Do
Altera: Accelerating Innovators
Altera provides leadership programmable solutions that are easy-to-use and deploy in applications from cloud to edge, offering limitless AI possibilities. Our end-to-end broad portfolio of products including FPGAs, CPLDs, Intellectual Property, development tools, System on Modules, SmartNICs and IPUs provide the flexibility to accelerate innovation. Altera is helping to shape the future through pioneering innovation that unlocks extraordinary possibilities for everyone on the planet.
