Player Assistant - Giants Ridge

Posted 10 Days Ago
Be an Early Applicant
Biwabik, MN, USA
In-Office
15-15 Hourly
Entry level
Food • Retail • Travel • Hospitality
The Role
Provide guest services on the golf course by guiding players to the first tee, monitoring and maintaining pace of play, assisting with check-in, supplying scorecards and information, verifying receipts, advising on course conditions, and enforcing course policies. Seasonal role with flexible scheduling, potential year-round transition opportunities.
Summary Generated by Built In

Compensation Amount:

15.00 USD Hourly

Job Summary:

The Player Assistants are integral to the guest experience and are important staff members on the golf operations team. Player Assistants will provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course. They will also provide other guest services in the form of communication, directions, advice and answer questions from guests on other topics related to the golf course.

Job Description:

Qualifications, Knowledge and Skill Requirements:

  • Must have a valid driver’s license (if driving golf cars or driving range equipment)
  • Must have a strong work ethic
  • Must have friendly personality and enjoy working with the public
  • Organized, able to work well in fast paced environment
  • Must have strong customer/guest orientation
  • Must have strong communication and interpersonal skills
  • Must be dependable
  • Knowledge about the game of golf preferred

Position Responsibilities:

  • Maintain professional appearance
  • Provides information regarding the golf course, play time and other golf related issues
  • Provides customer service to arriving guests to help expedite check-in process
  • Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course
  • Keeps golf shop personnel informed regarding pace of play off the first tee
  • Supplies guests with scorecards, pencils and other items if needed
  • Advises guests of course conditions and expected pace of play
  • Implement and support all course policies and programs as communicated by management
  • Perform other duties as assigned

Working Conditions:

  • While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
  • The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
  • The employee must be able to lift and/or move up to 30lbs occasionally.
  • The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
  • Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
  • Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
  • Noise level is moderately quiet
  • Work extended hours during golf and holiday season
  • Work weekends and holidays

Are you passionate about golf and love interacting with people?  Giants Ridge, managed by Guest Services, is looking for friendly, outgoing individuals to join our team as a Player Assistant at our two championship golf courses.  This seasonal position offers a flexible schedule, making it perfect for golf enthusiasts, retirees, or anyone looking for an enjoyable job in a stunning outdoor setting.

This position offers the potential for year-round employment with opportunities to transition into other roles at Giants Ridge as the seasons change!

What We’re Looking For:

  • A friendly and outgoing personality with great communication skills.
  • A love for golf and the ability to assist players with basic course information. 
  • Dependability and ability to work a flexible schedule that can include some weekends and holidays. 
  • No experience needed – just a great attitude and willingness to learn! 

Why Join Giants Ridge?

  • Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
  • Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. 
  • Work with Friends – Join a fun, supportive team where every day feels like an adventure.
  • Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
  • And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota.  Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast.  Summer is filled with world-class golf, plus mountain biking, water recreation and more.  Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more.  Spring and fall seasons are the perfect transitions to the next season of outdoor adventure. 

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Skills Required

  • Valid driver's license (if driving golf cars or equipment)
  • Strong work ethic
  • Friendly personality and enjoy working with the public
  • Organized; able to work well in a fast-paced environment
  • Strong customer/guest orientation
  • Strong communication and interpersonal skills
  • Dependable
  • Ability to lift and/or move up to 30 lbs occasionally
  • Flexible schedule with availability for weekends and holidays
  • Willingness to learn; no prior experience required
  • Knowledge about the game of golf
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The Company
HQ: Fairfax, VA
3,000 Employees
Year Founded: 1917

What We Do

Guest Services, Inc. is a hospitality management company that provides customized services for clients in dining, resorts, hotels, state and national parks, and senior living communities.

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