Platform Product Manager, FinTech

The Community You Will Join:

The Finance Technology team manages a complex and innovative ecosystem of products and applications, and is responsible for driving key outcomes for all stakeholders who rely on Airbnb's Financial Information. Some of these include:

• Ensure taxes are charged, collected, remitted and reported correctly
• Manage all things cash (reconciliation, hedging, treasury)
• Ensure every transaction is accounted correctly and ready for audit and investor reporting
• Provide critical data and metrics
• Provide top-to-bottom insurance protection for guests and hosts
• Provide critical enterprise applications to employees (e.g., ERP, Equity)

Everything we do is exemplified due to the scale - hundreds of currencies, thousands of tax authorities, millions of users, and billions of dollars (and transaction volume). Our approach is to build platform solutions to help the company grow by bringing new markets and demographics, be compliant, optimize costs and enable new business initiatives to thrive.

The Difference You Will Make:

Airbnb is constantly evolving and the various platforms within FinTech (Tax Platform, Data Platform) work in partnership with the business teams to help deliver new and exciting initiatives. FinTech is a critical part of the growth of Airbnb’s service offerings. 

Finance Technology is beginning a journey to rethink and re-architect how we can solve problems of our broader stakeholders - guests, hosts and jurisdictions. This team owns product domains that span indirect taxes (value added taxes, transient occupancy), direct taxes (tax withholding), invoices, tax id collection, critical data assets (compliance reporting, increasing supply, improving internal execution, providing management reporting). Some of the problems we are trying to solve:

• Develop a global taxpayer information product to collect and validate tax identifiers from all countries where Airbnb operates with a high-quality user experience
• Develop a robust invoicing platform, including advanced electronic invoice capabilities, to deliver tax invoices to our host and guest communities
• Stabilize the end-to-end tax quotation flow, from data inputs to accurate quotes
• Develop a world-class Tax Hub for our community to manage taxes collected, taxpayer information, and tax documents necessary for operating their businesses
• Develop Enterprise Data Assets to solve the needs of various stakeholders (finance, company, governments, sales etc.)

A Typical Day: 

• Establish the vision for a product or platform based on the value we can provide
• Establish product strategy and iterate on it through execution
• Define goals and success with clearly measurable objectives and key results
• Efficiently execute to ship products and deliver impact for our business and users
• Lead cross-functional groups to deliver on the team’s mission
• Communicate concisely and influence outcomes
• Develop product roadmaps, prioritize and build alignment across product teams, cross-functional partners and Leadership/Executive teams
• Lead the ideation, research, design, development and launch of user-centric products
• Understand user needs; identifies and defines product requirements
• Define and analyze metrics that inform product success & health

Your Expertise:

• 5+ years of product management experience
• Experience with consumer internet products or marketplaces
• Experience building/leading/developing/working on platform products - building products that can be leveraged by a variety of business customers (tax, financial, payments, compliance or risk related products is a plus)
• Ability to quickly absorb technical concepts and communicate them to a non-technical audience
• Experienced in both building custom solutions and launching integrations with 3rd party products and technologies

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.