The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as independent company within the portfolio of European investment firm Triton. The Group’s four Businesses include Audio delivering professional communication products of the globally renowned brands Bosch, Electro-Voice, Dynacord, RTS and Telex, IQSIGHT Video Systems, Radionix Intrusion & Access, and KEENFINITY Electronics Manufacturing Services (EMS). In fiscal year 2025, the group generated revenues of over €1 billion and employed approximately 4,000 people across more than 40 countries.
Job DescriptionOwn IT Support services, ITSM processes and the ServiceNow platform to drive standardized, efficient and scalable service delivery.
- Own and govern the global IT Service Desk, ensuring service quality, operational excellence, and continuous improvement.
- Own ServiceNow Product & Platform to drive the roadmap, governance, and continuous improvement of the platform. When needed perform minor ServiceNow admin/configuration activities.
- Manage and improve ITIL-based ITSM processes to match the context of the company needs with focus on business benefits.
- Translate business requirements into solutions by collaborate with business stakeholders, IT teams, and external partners to ensure effective service management capabilities and ServiceNow solutions.
- Manage and govern an offshore supplier and development team, via SLAs, KPIs, roadmap and service reviews and secure continuous improvement initiatives.
- ServiceNow Certified System Administrator (CSA)
- ITIL Foundation
- 5+ years Product Owner / ITSM leadership experience
- Experience managing offshore sourcing vendors
- Strong stakeholder and supplier management
- Excellent English communication skills
Keenfinity benefits includes:
⚖️ Flexible work conditions (Flex Schedule, FlexTime, 2 days of HO)
🧑⚕️ Health Insurance and Medical office on site (nutrition, psychology, physiotherapy and general clinic)
🍽️ Canteen
🅿️ Free parking lot
🏋️ Sports and health related activities (gym)
📚 Training opportunities (i.e., technical training, foreign languages training) & certifications
📈 Opportunities for career progression and continuous professional development
🌐 Exchange with colleagues around the world
💲 Access to great discounts in partnerships and products
🌍All our positions are open to people with disability
----
At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology.
We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.
Skills Required
- ServiceNow Certified System Administrator certification
- ITIL Foundation certification
- 5+ years of Product Owner or ITSM leadership experience
- Experience managing offshore sourcing vendors
- Strong stakeholder and supplier management skills
- Excellent English communication skills
Keenfinity Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Keenfinity Group and has not been reviewed or approved by Keenfinity Group.
-
Healthcare Strength — Health coverage for U.S. full-time roles includes medical, dental, vision, disability, and life insurance, indicating comprehensive core protection. Job materials consistently reference these plans for eligible employees.
-
Retirement Support — U.S. postings note access to a 401(k) plan for eligible full-time employees. This provides a foundation for long-term savings alongside other standard benefits.
-
Leave & Time Off Breadth — Paid time off and sick leave are listed for eligible U.S. roles. This points to coverage of primary leave categories common in conventional corporate packages.
Keenfinity Group Insights
What We Do
Keenfinity Group is a leading global provider of innovative security and professional communication solutions. The company manages a portfolio of renowned brands, including Bosch, Dynacord, Electro-Voice, RTS, and Telex, specializing in video systems, intrusion and access control, professional audio, and electronics manufacturing services to protect and connect people and assets worldwide.
