Platform Ops Lead

Posted 4 Days Ago
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Riyadh, SAU
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
The Platform Ops Lead manages IT operations, ensuring alignment with business strategies, overseeing technology support, and leading a team of IT professionals.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Platform Ops Lead is a development management role, responsible for supervising and controlling technologies and providing technology support, as well as analyzing systems and processes for deployment and ensuring fit for purpose.
This role provides, operates and maintains technology within the organization and are involved in tactical planning whilst contributing to the fostering of a collaborate and innovative team culture focused on operational excellence.
Key responsibilities:
  • Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
  • Ensures that network equipment, hardware and software, services meet the business requirement.
  • Provides input into the technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
  • Participates in the development of annual technology goals and detailed plans for goal accomplishment.
  • Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
  • Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
  • Manages and maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
  • Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
  • Ensures the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
  • Develops the skills to manage and lead a team of IT professionals, fostering a collaborative and innovative team cultures focused on operational excellence.
To thrive in this role, you need to have:
  • Demonstrates high accuracy and thoroughness.
  • Excellent written and verbal communication skills.
  • Developing ability to operationally lead and manage a team of IT specialists/experts.
  • Advanced client engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders.
  • Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
  • Methodical and analytical with a sound knowledge of project management principles.
  • Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
  • Seasoned working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
  • Displays critical thinking and decision-making skills.
  • Seasoned understanding of network architecture and client/server technology.
Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
  • Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.
Required experience:
  • Seasoned experience working in IT operations, preferably within a global IT services organization.
  • Moderate level of experience leading and managing IT professionals/experts.
  • Seasoned experience working as part of an Agile team, using Agile principles and methods.
  • Seasoned business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, or related fields
  • Seasoned experience working in IT operations
  • Moderate experience leading IT professionals
  • Experience working as part of an Agile team
  • Relevant certifications such as ITIL, Service Management, Scaled Agile

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
Brisbane
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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