Platform Engineering Manager

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England
Senior level
Healthtech • Software
The Role
As a Platform Engineering Manager at Accurx, you'll lead a team focused on delivering the platform and infrastructure for efficient product delivery. Your role includes setting strategic direction, managing a team, promoting healthy practices, and ensuring service reliability while collaborating with engineering and other technical stakeholders.
Summary Generated by Built In

How you'll be contributing to Accurx as a Platform Engineering Manager...

Engineering Managers at Accurx are technologists who love helping teams solve customer problems. As EM of our Platform team you’ll lead the team that focusses on delivering the platform and infrastructure, allowing our engineers to deliver our Accurx products efficiently and reliably. 

Collaborating with senior technical stakeholders in the business (including for instance engineering leadership, security and data, and principal engineers), you will get to know your users (engineers), and have a great understanding  of how the platform team brings value not only to the product engineering org but to the wider business. This will allow you to - working with the team - outline a strong vision for the roadmap of the Platform team.  You will guide and  influence the “Why” (our outcomes) and the “What” (our platform team roadmap), making sure that is well understood by your engineers.

You’ll have management responsibility for a team of engineers.

You will spend a lot of your time making the “What” a reality, by focusing on the “Who” and the “How”.

Your day to day tasks, should you choose to accept this mission 🤝...

  • Build a solid understanding of the systems your team owns and the broader technical estate.
  • Shape the team’s vision, goals, and priorities by collaborating with Engineering, Security, and Data teams.
  • Set the strategic direction of the team, leveraging both your technical expertise and the team’s knowledge, ensuring your team delivers on its goals and responsibilites
  • Represent the team’s decisions, trade-offs, and priorities to non-technical stakeholders.
  • Identify and address obstacles, ensuring commitments are met while communicating risks and mitigations to stakeholders.
  • Use data to monitor delivery flow and drive continuous improvement.
  • Promote healthy behaviours and practices that enhance team performance.
  • Oversee system telemetry, documentation, patching, and proactive infrastructure management.
  • Ensure a balanced approach to quality, tech debt, and roadmap delivery.
  • Support incident management and maintain system reliability.
  • Line manage and support engineers, understanding their strengths, growth areas, and aspirations.
  • Provide feedback, growth opportunities, and maintain high performance standards.

 What the team say ...

"I really enjoy the collective passion we have within Engineering Manager community to establish a high performing environment where all our engineers can learn, share and grow together. There is a fantastic mix of day to day responsibilities through to bigger long term projects that we are involved in which allows us to form strong relationships and have impact not just in engineering but across the organisation which I love." - Jamie, Engineering Manager

If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our 2024 summer conference!🤩


We'd really like to hear from you, if ...

  • You have a strong technical background, with experience in DevOps, Platform Engineering, or a similar technical role within the software delivery lifecycle.
  • You have hands-on experience with public cloud environments (Azure preferred), distributed systems (such as Kubernetes), and infrastructure as code.
  • You understand best practices for monitoring, alerting, and maintaining service health in high-performing teams.
  • You are knowledgeable about modern software practices, including CI/CD, testing, and operational effectiveness throughout the delivery lifecycle.
  • You can contribute to technical decisions, participate in discussions on system and service design, and help inform architectural choices.
  • You are able to identify key data that informs decisions on team performance, work priorities, and success metrics.
  • You are delivery-focused, experienced in agile teams, and can create clear delivery plans, ensuring visibility on results, impact, and outcomes.
  • You have strong management experience, overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions.

How you work...

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger 

🤲 Succeed together

💨 Move with urgency 

♻️ Be relentlessly resourceful 

☝️ Embrace challenge

...Check them out for more detail here!


What we can offer...🤔

💰 £85,000 - £120,000 salary + the value of £50,700 share options (we have 2 levels in the Engineering Manager band range - please refer to our job descriptions with included salary bandings)
🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget 

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...
We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email [email protected].

Top Skills

Azure
DevOps
Kubernetes
Platform Engineering
The Company
London
254 Employees
On-site Workplace
Year Founded: 2016

What We Do

Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate.

Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to.

We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff.

Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.

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