Platform Engineer

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.

We are building and evolving a modern internal platform that powers how engineering teams build, deploy, and operate services at scale. The Platfrom Engineer  sits at the intersection of infrastructure, reliability, and developer experience. You will work on improving system performance, reliability, and scalability while helping teams move faster and more safely in production. If you enjoy solving complex distributed systems problems and working across teams to improve how software is delivered, this is a strong opportunity to grow your impact.

This role is for a mid-level SRE platform engineer who is growing into broader ownership while working closely with senior engineers and cross-functional teams. You will contribute to improving platform reliability and scalability while expanding your skills across cloud infrastructure and distributed systems.

Key Responsibilities:

• Build and operate scalable, reliable platform infrastructure supporting engineering teams
• Develop automation for deployment, configuration, and service lifecycle management
• Support and improve system reliability through monitoring, alerting, and incident response
• Participate in on-call rotation and troubleshoot production issues
• Collaborate with engineering teams to improve service performance and operational readiness
• Manage and optimize cloud infrastructure resources
• Maintain and improve CI/CD and build systems
• Perform core infrastructure operations such as backup, restore, and patching
• Other duties as assigned

Job Requirements and Preferred Skills:

• Experience with Kubernetes in production environments, including Helm
• Working knowledge of cloud platforms such as AWS or GCP
• Experience with infrastructure as code tools such as Ansible
• Proficiency in Bash and familiarity with one programming language such as Go, Python, or Java
• Experience with monitoring and observability tools
• Solid Linux fundamentals and troubleshooting experience
• Familiarity with CI/CD systems such as Jenkins or GitHub Actions

Nice to Have:

• Experience with databases such as MySQL, PostgreSQL, or TiDB

• Experience with Redis, RabbitMQ, or Elasticsearch

• Exposure to Kubernetes networking or service mesh technologies such as Linkerd or Calico

• Familiarity with distributed systems concepts such as leader election and locking

• Experience working in microservices-based environments

Why Applause?

We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.

• We have a flexible work environment with top talent from across the globe
• Collaborate with an international team of 450+ passionate, talented co-workers
• Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
• Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
• Experience a supportive culture that emphasizes teamwork, innovation and transparency
• Share your voice! Contribute and integrate creative and innovative ideas across roles and departments

Applause Core Values:

As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?

• Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
• In It Together: You have a team-first mindset and love collaborating with your peers.
• Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
• Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.

Compensation:

Beyond Applause’s award-winning culture, our employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth.

The salary range for this position is $140,000 - $165,000.

Accommodations:

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. We continue to celebrate diversity and are committed to creating an inclusive, equitable environment for our employees. If you believe you require a reasonable accommodation und.er any of the legally protected characteristics, please click here to complete an accommodation request. Please note, Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

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