Karbon

Platform Engineer

Posted 21 Days Ago

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3 Locations

In-Office

Mid level

Fintech • Software

The Role

As a Platform Engineer, you'll develop infrastructure and automation, improve systems, manage CI/CD processes, enhance developer productivity, and collaborate on platform solutions.

Summary Generated by Built In

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
Supporting and improving containerised workloads using Docker and Azure Container Apps
Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
Improving developer experience through tooling, automation, and self-service infrastructure
Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
Experience improving developer experience through tooling, automation, and self-service infrastructure
Proven experience driving cross-team platform or architectural improvements
Understanding of cloud security fundamentals, including identity, access management, and secrets management
Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
Excellent communication skills and the ability to collaborate across distributed, international engineering teams
A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
Backend: .NET / C# (Web API, .NET Core) powering distributed services.
Data: SQL Server with performance and integrity at scale.
Cloud: Microsoft Azure.
Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
4 weeks annual leave plus 5 extra "Karbon Days" off a year
Flexible working environment
Work with (and learn from) an experienced, high-performing team
Be part of a fast-growing company that firmly believes in promoting high performers from within
A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
Generous parental leave

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at [email protected] for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Skills Required

3-5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
Strong proficiency in C#, .NET, and SQL
Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
Strong experience with Azure cloud platforms and Infrastructure as Code (Terraform)
Experience with Docker and cloud-native application deployments
Deep understanding of distributed systems design
Solid understanding of observability and production operations
Proven experience driving cross-team platform improvements
Good understanding of infrastructure fundamentals
Excellent communication skills and ability to collaborate across teams
Bachelor's degree in Computer Science or equivalent practical experience

Karbon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Karbon and has not been reviewed or approved by Karbon.

Fair & Transparent Compensation — Compensation is described as fair and competitive, with performance-based and globally benchmarked pay. Clear salary ranges appear in postings for several roles, supporting transparency across functions and locations.
Leave & Time Off Breadth — Time away benefits span flexible PTO or substantial annual leave that increases with tenure. Additional options include wellness days, a birthday day, and the ability to buy or sell leave.
Parental & Family Support — Support includes generous parental leave and enhanced family leave and pay. Special leave entitlements are available for those with dependents.